Difference between revisions of "EGI-InSPIRE:Sa1 2013-07-16"

From EGIWiki
Jump to: navigation, search
(Software Support)
(Software Support)
Line 45: Line 45:
  
 
== Software Support ==
 
== Software Support ==
 +
 +
Preparation of bids to cover helpdesk (KIT), and all 1st and 2nd level software support (joint INFN, CESNET, STFC, JUELICH, LIU)
 +
EGI Core Activities
 +
are in progress.
 +
 
<!-- A Krenek -->
 
<!-- A Krenek -->
 
{| class="wikitable"
 
{| class="wikitable"

Revision as of 14:58, 15 July 2013

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

Repository

Portal

SA1.6 Helpdesk

  • Ticket monitoring
  • GGUS release on 2013-07-10
  • GGUS-AB meeting on 2013-07-11

SA1.7 Support

Software Support

Preparation of bids to cover helpdesk (KIT), and all 1st and 2nd level software support (joint INFN, CESNET, STFC, JUELICH, LIU) EGI Core Activities are in progress.

DMSU tickets flow July 7 - 13
assigned 10
back to tpm 0
reassigned to 3rd level 9
solved 0
open DMSU tickets status
assigned 0
in progress 2
waiting for reply 2
on hold 1

Network Support

SA1.8 Availability and core services

Documentation

Meetings