Difference between revisions of "EGI-InSPIRE:Sa1 2013-04-09"
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== Software Support == | == Software Support == | ||
<!-- A Krenek --> | <!-- A Krenek --> | ||
{| class="wikitable" | |||
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! DMSU tickets flow Mar 31 - Apr 6 | |||
|- | |||
| assigned | |||
| 18 | |||
|- | |||
| back to tpm | |||
| 1 | |||
|- | |||
| reassigned to 3rd level | |||
| 13 | |||
|- | |||
| solved | |||
| 5 | |||
|} | |||
== Network Support == | == Network Support == |
Revision as of 16:58, 16 April 2013
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
Progress of SA1 issues
Nothing new to report.
Milestones/Deliverables
SA1.1 Activity Management
MEETINGS
ACTIVITIES
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
SA1.4 Central tools
SA1.5 Accounting
Repository
Portal
SA1.6 Helpdesk
- Ticket monitoring
- Preparing GGUS April release
- Weekly phone conference for discussing open requests (shopping list) on GGUS
- Preparing relevant meetings at EGI CF in Manchester
SA1.7 Support
- followup of new sites with new EMI-1 alarms for software retirement
- follow up of RPI, sites to be suspended, top BDII A/R, Unknowns
- preparation ROD meeting CF
Software Support
DMSU tickets flow Mar 31 - Apr 6 | |
---|---|
assigned | 18 |
back to tpm | 1 |
reassigned to 3rd level | 13 |
solved | 5 |
Network Support
SA1.8 Availability and core services
- Handling of recomputation requests (GGUS: 93035, 92806, 93028)
- Initialization and start of operation of EGI Catch-all RA in South Africa (South African National Bioinformatics Instititute)
Documentation
nothing to report