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Difference between revisions of "EGI-InSPIRE:Sa1 2013-01-08"

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=SA1.5 Accounting=  
=SA1.5 Accounting=  
No report received
* Nothing to report due to Christmas Break.

=SA1.6 Helpdesk=  
=SA1.6 Helpdesk=  

Revision as of 16:54, 10 January 2013

Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

Progress of SA1 issues

Nothing new to report.


  • D4.7 Operations Sustainability. Closing internal review, moderator and 1 reviewer appointed, still looking for another reviewer

SA1.1 Activity Management


  • weekly meeting on middleware upgrade campaign, definition of next steps, preparation of probes for EMI 1 version monitoring
  • EGI grid operations meeting chaired and agenda preparation
  • Federated cloud task force


  • Produced EGI core services availability table
  • Planning activities for resource allocation pilot
  • Definition of SA1 plans for 2013 and preparation work on global task prioritization started in preparation to the Evolving EGI workshop
  • Revision of D4.7
  • Status assessment of UserDN publishing in accounting and next steps (automation of checks through probes?)
  • Review of CF13 abstracts
  • Status assessment of SA1.2 activities and coordination (security operations)

SA1.2 Security

  • Discussion of issues about extraction of EMI 1 version information in preparation to the EMI 1 decommissioning campaign
  • Holiday period was quiet - only one minor security incident was handled
  • New SVG vulnerability being handled
  • Starting to make firmer plans for 2013 and workshop 28-30 Jan

SA1.3 Staged rollout

  • Preparation of a new release for both UMD-1 and UMD-2 taking into account what is left now from IGE 3.0 and the several EMI updates.
  • For UMD-1:
    • Gridsite 1.7.25 which is under verification
    • L&B 3.2.9 in Stage Rollout (solves an security issue)
  • For UMD-2:
    • In Stage Rollout:
      • All ARC 2.0.1 components
      • WMS 3.4.0
      • IGE.gridway 5.12.0
      • IGE.globus-default-security. 5.2.2
      • IGE.globus-rls 5.2.2
      • IGE.globus-myproxy 5.9.1
    • In verification:
      • Cream 1.14.2
      • Cream Torque 2.0.0-2
      • Gridsite 1.7.25
      • Blah 1.18.2

SA1.3 Integration

  • Nothing to report

SA1.4 Central tools

  • Middlware monitoring
    • EMI-1 monitoring deployed for CREAM, dCache, StoRM and MyProxy
  • Central operational tools outages
    • Operations Portal was unreachable on December 24th from 5:00 to 11:00 (CET) due to the Mysql cluster failure.

SA1.5 Accounting

  • Nothing to report due to Christmas Break.

SA1.6 Helpdesk

  • Nothing to report due to Christmas Break.

SA1.7 Support

  • ticket and dashboard handling
  • organised a COD phone conf
  • unsupported middleware activity

Software Support

Fairly quiet times, low ticket load in these weeks.

All the handled issues are very specific, no particular ones to report to general attention.

DMSU tickets flow Dec 16-22 Dec 23-29 Dec 30 - Jan 5
assigned 6 2 9
back to tpm 1 0 1
reassigned to 3rd level 4 1 8
solved 2 0 0
open DMSU tickets status
assigned 0
in progress 2
waiting for reply 4
on hold 6

Network Support

No report received

SA1.8 Availability and core services

  • Ongoing discussions with VOMS development team on technical issues preventing the migration of Dteam VO from VOMRS to VOMS only interface
  • Handling of A/R re-computation request for December 2012
  • Initial core services A/R metrics for December 2012 received



  • ENVRI/ internal meeting on next steps
  • Evolving EGI workshop, Amsterdam
  • ENVRI meeting, Rome, Feb 2013
  • EUDAT operations meeting, Bologna, Feb 2013