EGI-InSPIRE:Sa1 2012-11-14

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Revision as of 15:43, 14 November 2012 by Tferrari (talk | contribs) (SA1.1 Activity Management)
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Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

SA1 weekly report

Progress of SA1 issues

Grid software maintenance and support. The Operations Management Board assessed the risk and the related affecting operations assets . The min risks identified are: the availability of specialized support, the commitment to a timely delivering of fixes in case of high or critical vulnerabilities affecting the production infrastructure, the end of support of the LFC catalogue. The UMD software provisioning processes will be revised in preparation to the decommissioning of the EMI repository. The involvement of into the some of the global tasks delivered by EMI and IGE such as technical and software release coordination is being discussed with Technology Providers


  • D4.7 Operations Sustainability. Operations service portfolio completed according to fedSM guidelines. Other sections are being written.

SA1.1 Activity Management

  • Meetings
    • Meeting with JRA1 for the VO A/R statistics calculation
    • Meeting with EGI CSIRT to assess the status of MW monitoring and unresponsive sites
    • Federated Clouds task force meeting
    • GLUE 2 seminar
    • EGI/EUDAT/PRACE workshop preparation meeting
    • EGI CSIRT meeting
  • Supervision of the middleware upgrade process, preparation of NGI tickets to solicit downtime of service end points hosted by unresponsive sites
  • Follow up of WN vulnerability
  • Preparation of a presentation for the WLCG GDB, about the MW upgrade campaing
  • Input to QR10
  • D4.7 editing
  • planning of future software decommissioning campaigns and discussion of related processes and needs in terms of supporting tools

SA1.2 Security

  • ongoing work on middleware migration campaign
  • agreed escalation procedure for non-responsive sites
  • all reachable WMS systems now fixed for vulnerabilities 4039 and 4073
  • chasing few remaining WMS systems published in BDII but not reachable
  • planning for EMI-1 end of life in first quarter of 2013
  • several new issues being handled in SVG

SA1.3 Staged rollout

  • Work towards umd 2.3.0
  • Staged rollout of SAM/Nagios 19

SA1.3 Integration

  • preparation of Globus Task Force meeting
  • Mapper: ongoing discussion on ticket workflow
  • preparation of use case template for EUDAT/EGI/PRACE workshop in November on data management, invitation of EMI, finalization of agenda

SA1.4 Central tools

SA1.5 Accounting

Mainly reactive support work this week. Plus handling the fall-out from a site-wide power failure at RAL.

SA1.6 Helpdesk

  • Preparing the presentation at the GDB meeting at CERN
  • Working on the new features for the next release on 2012-11-28

SA1.7 Support

  • COD face to face meeting
  • revision of GOCDB business logic and certification procedure for increasing automation of its manual steps

Software Support

GGUS #87929 may have broader impact, will be reported to Operations.

Currently there are no open high-priority tickets with swsupport and TPs.

DMSU tickets flow Nov 4--10
assigned 21
back to tpm 1
reassigned to 3rd level 17
solved 3
open DMSU tickets status
assigned 0
in progress 5
waiting for reply 4
on hold 2

Network Support

No report received. Perfsonar MDM support and generic network support activities being discussed with DANTE as part of a new MoU

SA1.8 Availability and core services

Catch All Core Services + A/R Report

  • Migrated vomrs data for dteam VO to new (umd2 based) voms service endpoint
  • migration of production service endpoint is scheduled for this week
  • Handled 4 A/R recomputation requests for October 2012
  • Published final A/R reports for October 2012
  • Operation of dteam VO service
    • Removed 67 entries with expired certificates (certificates signed by expired CAs)


  • "EGI wiki guide" introduced to the community
  • ongoing work on:
    • EGI service proftolio
    • EGI OLA
    • Service type decommission procedure