Difference between revisions of "EGI-InSPIRE:Sa1 2012-11-14"
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== Software Support == | == Software Support == | ||
[https://ggus.eu/tech/ticket_show.php?ticket=87929 GGUS #87929] may have | |||
broader impact, will be reported to Operations. | |||
Currently there are no open high-priority tickets with swsupport and TPs. | |||
<!-- A Krenek --> | <!-- A Krenek --> | ||
{| class="wikitable" | |||
|- | |||
! DMSU tickets flow Nov 4--10 | |||
|- | |||
| assigned | |||
| 21 | |||
|- | |||
| back to tpm | |||
| 1 | |||
|- | |||
| reassigned to 3rd level | |||
| 17 | |||
|- | |||
| solved | |||
| 3 | |||
|} | |||
{| class="wikitable" | |||
|- | |||
! open DMSU tickets status | |||
|- | |||
| assigned | |||
| 0 | |||
|- | |||
| in progress | |||
| 5 | |||
|- | |||
| waiting for reply | |||
| 4 | |||
|- | |||
| on hold | |||
| 2 | |||
|} | |||
== Network Support == | == Network Support == |
Revision as of 09:56, 14 November 2012
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
SA1 weekly report
Progress of SA1 issues
Milestones/Deliverables
- D4.7 Operations Sustainability
SA1.1 Activity Management
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
- preparation of Globus Task Force meeting
- Mapper: ongoing discussion on ticket workflow
SA1.4 Central tools
- GOCDB:
- Downtime of GOCDB due to power cut at RAL on 07/11/2012.
- New service types approved (WLCG request): net.perfSONAR.bandwidth and net.perfSONAR.latency. More requests are being handled to support federated cloud activities: https://rt.egi.eu/rt/Ticket/Display.html?id=4625
- SAM:
- new package made available which will be included in Update-19 (that just entered SR). This package contains binary that works properly on all 64-bit WNs (SL5 & SL6) - http://www.sysadmin.hep.ac.uk/rpms/egee-SA1/centos5/x86_64/grid-monitoring-probes-org.sam-0.5.7-1.el5.noarch.rpm
- start of staged rollout of SAM Update 19
- SAM instance for monitoring operational tools (https://ops-monitor.cern.ch/nagios/) integrated with ACE (profile ch.cern.sam-OPS_MONITOR).
SA1.5 Accounting
Mainly reactive support work this week. Plus handling the fall-out from a site-wide power failure at RAL.
SA1.6 Helpdesk
- Preparing the presentation at the GDB meeting at CERN
- Working on the new features for the next release on 2012-11-28
SA1.7 Support
Software Support
GGUS #87929 may have broader impact, will be reported to Operations.
Currently there are no open high-priority tickets with swsupport and TPs.
DMSU tickets flow Nov 4--10 | |
---|---|
assigned | 21 |
back to tpm | 1 |
reassigned to 3rd level | 17 |
solved | 3 |
open DMSU tickets status | |
---|---|
assigned | 0 |
in progress | 5 |
waiting for reply | 4 |
on hold | 2 |
Network Support
SA1.8 Availability and core services
Catch All Core Services + A/R Report
- Migrated vomrs data for dteam VO to new (umd2 based) voms service endpoint
- migration of production service endpoint is scheduled for this week
- Handled 4 A/R recomputation requests for October 2012
- Published final A/R reports for October 2012
- Operation of dteam VO service
- Removed 67 entries with expired certificates (certificates signed by expired CAs)
Documentation
- "EGI wiki guide" introduced to the community
- ongoing work on:
- EGI service proftolio
- EGI OLA
- Service type decommission procedure