EGI-InSPIRE:Sa1 2012-11-07

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Main operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security

SA1 weekly report

Progress of SA1 issues


  • D4.7 Operations Sustainability

SA1.1 Activity Management

SA1.2 Security

SA1.3 Staged rollout

  • Preparation for UMD 2.3.0 - SW provisioning undergoing for several products from EMI and IGE.
  • Checking the status of GLUE2 resource information published by EMI2 services.

SA1.3 Integration

  • Globus integration meeting scheduled on 16.11.2012
  • Interoperations and Task forses pages chagned to provide current status of integration

SA1.4 Central tools

SA1.5 Accounting

SA1.6 Helpdesk

  • GGUS shopping list meeting to prioritise requests for the next release
  • Discussion about alternative ways to access GGUS without grid certificate

SA1.7 Support

  • usual ticket handling and dashboard work
  • handling unsupported middleware tickets
  • investigating incorporation of test infrastructures
  • prepare cod f2f

Software Support

All the tickets processed this week have local impact, no general issues to report.

DMSU tickets flow Oct 28 -- Nov 4
assigned 13
back to tpm 0
reassigned to 3rd level 6
solved 5
open DMSU tickets status
assigned 0
in progress 4
waiting for reply 6
on hold 2

Network Support

SA1.8 Availability and core services

Catch All Core Services & A/R reports

  • Migration of VOMS and VOMRS data (ongoing) to new VOMS service
  • Regular operations for dteam VO members and registrants
  • Initial publication of A/R reports for October
  • Provided QR10 report on EGI Wiki


  • ongoing work on the operations wiki space e.g. new look of Operations main page, creating new templates
  • preparing EGI wiki guide
  • ongoing work on EGI OLA
  • new procedure is being prepared Service type decommission procedure