EGI-InSPIRE:Sa1 2012-10-24

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SA1 weekly report

Progress of SA1 issues

(SA1) integration of Albania: the site administrators participated to TF12 training and promised progress in the set up of a grid site (SA1) PQ8 Grid software maintenance and support. Waiting for TCB discussions

Milestones/Deliverables

  • D4.6 Operations Architecture:

SA1.1 Activity Management

  • meetings:
    • GDB for discussion of suspension policy related to the deployment of unsupported glite 3.1/3.2 services
    • ISGC PC phone call
    • fedSM weekly call
    • COD meeting
    • PRACE/EUDAT/EGI workshop organization meeting
  • follow-up of suspension cases for low availability
  • revision of operations service portfolio following gSLM guidelines (preparatory work for D4.7 deliverable on service sustainability)

SA1.2 Security

SA1.3 Staged rollout

  • UMD 1.9.0 release freeze, includes: IGE SAGA, IGE Gridway, BDII Core, CREAM, GFAL/lcg_utils, WMS, ARC
  • Continuation of SW provisioning towards UMD 2.3.0
  • Grid Operations meeting: 22 October

SA1.3 Integration

  • collection of feedback from GLOBUS TF about site certification procedure

SA1.4 Central tools

  • By the end of Tuesday 26 NGIs have deployed SAM Update-17
  • Help with MW monitoring instance setup
  • Meeting between EMI Messaging PT and broker administrators scheduled for Wednesday
  • Solved: problem of nagios binary and SL6 WNs (https://tomtools.cern.ch/jira/browse/SAM-2999)
  • Solved: problem with false alarms raised in Dashboard by SAM-Nagios instance in Beijing (https://ggus.eu/ws/ticket_info.php?ticket=87276)
  • Messaging: A new version the message broker service is ready to be deployed in the PROD

network. This will be an update from: ActiveMQ 5.5.1-fuse-05-01 To: ActiveMQ 5.5.1-fuse-08-15

A complete changelog can be found at: http://fusesource.com/wiki/display/ProdInfo/FUSE+Message+Broker+v5.5.1-fuse+Release+Notes

SA1.5 Accounting

SA1.6 Helpdesk

  • revision of ticket escalation procedures in case of tickets without activity
  • finalize the next GGUS release 2012-10-24
  • preparing the first meeting of the GGUS advisory board

SA1.7 Support

Software Support

Working smoothly, no specific issues to report.

DMSU tickets flow Oct 14 -- Oct 20
assigned 16
back to tpm 0
reassigned to 3rd level 12
solved 3
open DMSU tickets status
assigned 0
in progress 1
waiting for reply 4
on hold 2

Network Support

SA1.8 Availability and core services

  • revision of EGI.eu OLA (Malgorzata) according to structure of operations service catalog. Organization of meetings with technical providers to agree/discuss about suggested service targets
  • DTEAM VOMRS migration in progress
  • DTEAM VO management duties
  • discussion of recomputations of A/R statistics fro September for all sites affected by problem:

https://tomtools.cern.ch/jira/browse/SAM-2999

Documentation

  • ongoing work on the operations wiki space
  • ongoing work on EGI OLA

Meetings

  • PRACE/EGI/community meeting on data management (October/beginning of November)