EGI-InSPIRE:Sa1 2012-10-24
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SA1 weekly report
Progress of SA1 issues
(SA1) integration of Albania: the site administrators participated to TF12 training and promised progress in the set up of a grid site (SA1) PQ8 Grid software maintenance and support. Waiting for TCB discussions
Milestones/Deliverables
- D4.6 Operations Architecture:
SA1.1 Activity Management
- meetings:
- GDB for discussion of suspension policy related to the deployment of unsupported glite 3.1/3.2 services
- ISGC PC phone call
- fedSM weekly call
- follow-up of suspension cases for low availability
- revision of operations service portfolio following gSLM guidelines (preparatory work for D4.7 deliverable on service sustainability)
SA1.2 Security
SA1.3 Staged rollout
SA1.3 Integration
- collection of feedback from GLOBUS TF about site certification procedure
SA1.4 Central tools
- By the end of Tuesday 26 NGIs have deployed SAM Update-17
- Help with MW monitoring instance setup
- Meeting between EMI Messaging PT and broker administrators scheduled for Wednesday
- Solved: problem of nagios binary and SL6 WNs (https://tomtools.cern.ch/jira/browse/SAM-2999)
- Solved: problem with false alarms raised in Dashboard by SAM-Nagios instance in Beijing (https://ggus.eu/ws/ticket_info.php?ticket=87276)
SA1.5 Accounting
SA1.6 Helpdesk
- revision of ticket escalation procedures in case of tickets without activity
SA1.7 Support
Software Support
Working smoothly, no specific issues to report.
DMSU tickets flow Oct 7 -- Oct 13 | |
---|---|
assigned | 16 |
back to tpm | 0 |
reassigned to 3rd level | 12 |
solved | 3 |
open DMSU tickets status | |
---|---|
assigned | 0 |
in progress | 1 |
waiting for reply | 4 |
on hold | 2 |
Network Support
SA1.8 Availability and core services
- revision of EGI.eu OLA (Malgorzata) according to structure of operations service catalog. Organization of meetings with technical providers to agree/discuss about suggested service targets
- DTEAM VOMRS migration in progress
- DTEAM VO management duties
- discussion of recomputations of A/R statistics fro September for all sites affected by problem:
https://tomtools.cern.ch/jira/browse/SAM-2999
Documentation
- ongoing work on the operations wiki space
- ongoing work on EGI OLA
Meetings
- PRACE/EGI/community meeting on data management (October/beginning of November)