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Difference between revisions of "EGI-InSPIRE:SA1 Quality Metrics"

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{{Template:Op menubar}}
Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3
{|  border="1" cellspacing="0" cellpadding="5" align="center"
! style="width: 25%" | Metric ID, Description
! style="width: 25%" |Comment
! style="width: 10%" |QR1
! style="width: 10%" |QR2
! style="width: 10%" |QR3
! style="width: 10%" |QR4
! style="width: 10%" |QR5
|-
| M.SA1.Usage.1, Average number of jobs "done" per day for all VOs - P
| Excluding OPS and DTEAM. Tool: accounting portal
| 834,746
| 871,073
| 819,100
|
|
|-
| M.SA1.Usage.2, Normalised consumed computing capacity - P
| Normalized elapsed time to a reference value of hepspec06 (hours), excluding DTEAM and OPS. Tool: accounting portal
| 916,910,352
| 1,415,191,460
| 1,617,306,040
|
|
|-
| M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P
| Requires tool development
| NA
| NA
| NA
|
|
|-
| [http://www3.egee.cesga.es/gridsite/metrics/CESGA/egee_view.php M.SA1.Size.1], Total number of production resource centers that are part of the EGI - P
| TSA1.1, Tool: gstat. TSA1.1 QR . Local Sites that are part of a local grid, not integrated with EGI, do not need to be included in the count.
<!-- Metric portal : sum of RCs-->
| 341
| 337
| 340
|
|
|-
| [http://www3.egee.cesga.es/gridsite/metrics/CESGA/egee_view.php M.SA1.Size.2], Total number of job slots available in EGI per NGI - P
| TSA1.1, Job slots equals logical cpus. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. non-InSPIRE means excluding logical CPUs from USA
<!-- -->
| 184,844
| 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588)
| 226,226 (non InSPIRE 82,357, tot 308,583)
|
|
|-
| M.SA1.Size.3, Installed Capacity in HEP SPEC in EGI - P
| TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. The total HEPSPEC06 are derived by the capacity reported by each NGI (by summing NGI values)
<!-- Sum of the values reported by ngi. Where they are not available, use the gstat2 values, selecting the countries -->
|
|
| 45,716,437
|
|
|-
| M.SA1.Size.4, Installed Disk Capacity (PB) in EGI - P
| TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR
<!-- Sum of the values reported in NGI quarterly metrics. Where not available (ngi did not filled up the quarter column in time) use the gstat values: online storage -->
|
|
| 76.783
|
|
|-
| M.SA1.Size.5, Installed Tape Capacity (PB) in EGI - P
| TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR
<!-- Sum of the values reported in NGI quarterly metrics. Where not available (ngi did not filled up the quarter column in time) use the gstat values: nearline storage -->
|
|
| 59.829
|
|
|-
| M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I
| TSA1.2, Manual metric (from TSA1.2 QR)
<!-- Get it from the SA1.2 Task report -->
| 0
| 13
| 0
|
|
|-
| M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I
| TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR)
| no SSC
<!-- Use the value from the SA1.2 Task report-->
| 100%
| no SSC
|
|
|-
| [https://wiki.egi.eu/wiki/Underperforming_sites_and_suspensions M.SA1.OperationalSecurity.3], Number of suspended sites for security issues - I
| TSA1.2, Manual metric (in TSA1.2 QR)
| 0
| 0
| 0
|
|
|-
| M.SA1.Integration.1, Number of production HPC clusters per NGI - I
| TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR)
<!-- Sum the HPC centers reported in the NGI quarterly metric table, no other sources.-->
| NA
| 55
| 54
|
|
|-
| M.SA1.Integration.2, Number of production sites supporting MPI - I
| TSA1.3, only sites passing MPI Nagios tests are considered. Tool: query to the information system Manual metric (NGI QR)
<!-- Sum the NGI values reported in the NGI quarterly report. Where not available take the sites tested for MPI (use gridmap)-->
<!-- improvement use gocdb or bdii?-->
| NA
| 73
| 90
|
|
|-
| M.SA1.Integration.3, Amount of integrated desktop resources - I
| TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR)
<!-- From NGI quarterly metric. No other sources.-->
| NA
| 0
| 1562
|
|
|-
| M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users - I
| TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR)
<!-- From NGI quarterly metric . no other sources-->
| NA
| 246,200
| 16,109
|
|
|-
| M.SA1.ServiceValidation.1, Total number of staged rollout components operated in EGI - I
| TSA1.3, Record the number of components participating in each release of a component. Manual metric (TSA1.3 QR)
<!-- Value from the task quarterly metric. The total components is the sum of the components declared in the NGI metric -->
| 27 (34 comp)
| 30 (34 comp)
| 15 (19 comp)
|
|
|-
| M.SA1.ServiceValidation.2, Number of staged rollout releases undertaken & rejected - I
| TSA1.3, Manual metric (TSA1.3 QR)
<!-- From task quarterly metric -->
| 0
| 3
| 3
|
|
|-
| M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P
| TSA1.5, Manual metric (TSA1.5 QR)
<!-- Task quaeterly metric-->
| NA
| 62
| 149 (90 RGMA, 62 direct insertion, 56% infrastructure ok)
|
|
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.1], overall average number of GGUS tickets in EGI per month CREATED - P
<!-- tickets created: this metrics is extracted from the closing time xls files available at "quarterly metrics reports". Alternatively see monthly "metrics report for GGUS" see "Amount of tickets per SU and VO" -->
<!-- tickets solved: I can't find a way to extract the number of solved tickets. Unsolved tickets can be extracted from the report generator (count of tickets with status set to 'unsolved') -->
| TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal.
| 766/879/1079
| 931/901/954
| 1137/962/1014
|
|
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.2], Average/Median monthly ticket solution time (hours) - P
<!-- this metrics is extracted from the closing time xls files available at "quarterly metrics reports"-->
| TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal (Average h-Median h)
| 172-28/108-24/91-39
| missing/97-31/129-39
| 160-32/51-22/45-25
|
|
|-
<!-- the following metrics is redundant (see Support.1)
| M.SA1.Support.3, Number of monthly tickets opened in EGI - P
| TSA1.7, Tool: GGUS reporting tool. Only Operations SUs are considered.
|
|
|
|
|
|-
-->
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.4], Assigned ticket monthly Average RESPONSE TIME (hours) - P
| TSA1.7, Tool: GGUS monthly reports. Only Operations SUs are considered.
<!-- see Ticket assignment times of TPMs in period in xls file. Median of response time not available -->
| 16/9/15
| missing/10/15
| 15/12/11
|
|
|-
| [http://go.egi.eu/tpm M.SA1.Support.5], Number of tickets SOLVED by TPM (1st line support) per month - I
<!-- the ticket solved by TPM per month can be obtained by the GGUS reporting tool: select "average solution time" and the "TPM" SU, this produces also the number of tickets solved in the month -->
| TSA1.7, Tool: GGUS reporting tool
| 1/7/0
| 2/2/2
| 6/9/2
|
|
|-
| [https://gus.fzk.de/pages/metrics/download_metrics_reports_quarterly.php M.SA1.Support.6], Average-Median ticket assignment time by TPM (1st line support) per month hours - I
| TSA1.7, Tool: GGUS montly reports
<!-- see Ticket assignment times of TPMs in period in closing time xls files available at "quarterly metrics reports" -->
| 4-0/2-0/1-0
| missing/1-0/2-0
| 2-0/1-0/2-0
|
|
|-
| [https://wiki.egi.eu/wiki/Grid_operations_oversight#ROD_and_COD_Performance M.SA1.Support.7],COD Workload per month - I 
| TSA1.7, Number of COD issues handled per month. Tool: operations dashboard. TSA1.7 report
| 886/188/1742
| 652/591/487
| 764/551/844
|
|
|-
| [https://wiki.egi.eu/wiki/Grid_operations_oversight#ROD_and_COD_Performance M.SA1.Support.8], EGI ROD Workload per month - I
| TSA1.7, The overall ROD workload per month adding up the workload of all NGIs. Tool: operations dashboard. TSA1.7 report
| 4535/1532/4277
| 2622/2733/1944
| 2943/1912/2090
|
|
|-
| [https://wiki.egi.eu/wiki/Grid_operations_oversight#ROD_and_COD_Performance MSA1.Support.9], EGI ROD Quality Metrics per month - I
| TSA1.7, Arithetic mean of all ROD quality metrics. Tool: operations dashboard. TSA1.7 report
| 0.84/0.81/0.89
| 0.86/0.89/0.90
| 0.90/0.81/0.76
|
|
|-
| M.SA1.Operation.1, EGI monthly availability and reliability - P
| TSA1.8, Tool: availability report generator
| 93.298
| 90.734
| 92.318
|
|
|-
| [https://wiki.egi.eu/wiki/Underperforming_sites_and_suspensions M.SA1.Operation.2], Number of sites suspended - I
| TSA1.7, Includes sites suspended for operational issues. Manual metric. TSA1.7 report
| 0/0/0
| 3/1/2
| 1/0/1
|
|
|-
| M.SA1.Operation.3, EGI monthly availability and reliability of core operations tools - P
| TSA1.8, Development needed
| NA
| NA
| NA
|
|
|-
| M.SA1.Operation.4, EGI Monthly availability and reliability of core middleware services - P
| TSA1.8, Development needed
| NA
| NA
| NA
|
|
|-
| M.SA1.Operation.5, EGI monthly availability and reliability of site middleware services - P
| TSA1.8, Development needed
| NA
| NA
| NA
|
|
|-
| M.SA1.Operation.6, EGI monthly availability and reliability of central operations tools - P
| TSA1.8, Development needed
| NA
| NA
| NA
|
|
|}
<!------->
{{Template:Op menubar}}
{{Template:Op menubar}}
Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3
Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3

Revision as of 20:24, 23 February 2011

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3

Metric ID, Description Comment QR1 QR2 QR3 QR4 QR5
M.SA1.Usage.1, Average number of jobs "done" per day for all VOs - P Excluding OPS and DTEAM. Tool: accounting portal 834,746 871,073 819,100
M.SA1.Usage.2, Normalised consumed computing capacity - P Normalized elapsed time to a reference value of hepspec06 (hours), excluding DTEAM and OPS. Tool: accounting portal 916,910,352 1,415,191,460 1,617,306,040
M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P Requires tool development NA NA NA
M.SA1.Size.1, Total number of production resource centers that are part of the EGI - P TSA1.1, Tool: gstat. TSA1.1 QR . Local Sites that are part of a local grid, not integrated with EGI, do not need to be included in the count. 341 337 340
M.SA1.Size.2, Total number of job slots available in EGI per NGI - P TSA1.1, Job slots equals logical cpus. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. non-InSPIRE means excluding logical CPUs from USA 184,844 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588) 226,226 (non InSPIRE 82,357, tot 308,583)
M.SA1.Size.3, Installed Capacity in HEP SPEC in EGI - P TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. The total HEPSPEC06 are derived by the capacity reported by each NGI (by summing NGI values) 45,716,437
M.SA1.Size.4, Installed Disk Capacity (PB) in EGI - P TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR 76.783
M.SA1.Size.5, Installed Tape Capacity (PB) in EGI - P TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR 59.829
M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I TSA1.2, Manual metric (from TSA1.2 QR) 0 13 0
M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR) no SSC 100% no SSC
M.SA1.OperationalSecurity.3, Number of suspended sites for security issues - I TSA1.2, Manual metric (in TSA1.2 QR) 0 0 0
M.SA1.Integration.1, Number of production HPC clusters per NGI - I TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR) NA 55 54
M.SA1.Integration.2, Number of production sites supporting MPI - I TSA1.3, only sites passing MPI Nagios tests are considered. Tool: query to the information system Manual metric (NGI QR) NA 73 90
M.SA1.Integration.3, Amount of integrated desktop resources - I TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR) NA 0 1562
M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users - I TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR) NA 246,200 16,109
M.SA1.ServiceValidation.1, Total number of staged rollout components operated in EGI - I TSA1.3, Record the number of components participating in each release of a component. Manual metric (TSA1.3 QR) 27 (34 comp) 30 (34 comp) 15 (19 comp)
M.SA1.ServiceValidation.2, Number of staged rollout releases undertaken & rejected - I TSA1.3, Manual metric (TSA1.3 QR) 0 3 3
M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P TSA1.5, Manual metric (TSA1.5 QR) NA 62 149 (90 RGMA, 62 direct insertion, 56% infrastructure ok)
M.SA1.Support.1, overall average number of GGUS tickets in EGI per month CREATED - P TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal. 766/879/1079 931/901/954 1137/962/1014
M.SA1.Support.2, Average/Median monthly ticket solution time (hours) - P TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal (Average h-Median h) 172-28/108-24/91-39 missing/97-31/129-39 160-32/51-22/45-25
M.SA1.Support.4, Assigned ticket monthly Average RESPONSE TIME (hours) - P TSA1.7, Tool: GGUS monthly reports. Only Operations SUs are considered. 16/9/15 missing/10/15 15/12/11
M.SA1.Support.5, Number of tickets SOLVED by TPM (1st line support) per month - I TSA1.7, Tool: GGUS reporting tool 1/7/0 2/2/2 6/9/2
M.SA1.Support.6, Average-Median ticket assignment time by TPM (1st line support) per month hours - I TSA1.7, Tool: GGUS montly reports 4-0/2-0/1-0 missing/1-0/2-0 2-0/1-0/2-0
M.SA1.Support.7,COD Workload per month - I TSA1.7, Number of COD issues handled per month. Tool: operations dashboard. TSA1.7 report 886/188/1742 652/591/487 764/551/844
M.SA1.Support.8, EGI ROD Workload per month - I TSA1.7, The overall ROD workload per month adding up the workload of all NGIs. Tool: operations dashboard. TSA1.7 report 4535/1532/4277 2622/2733/1944 2943/1912/2090
MSA1.Support.9, EGI ROD Quality Metrics per month - I TSA1.7, Arithetic mean of all ROD quality metrics. Tool: operations dashboard. TSA1.7 report 0.84/0.81/0.89 0.86/0.89/0.90 0.90/0.81/0.76
M.SA1.Operation.1, EGI monthly availability and reliability - P TSA1.8, Tool: availability report generator 93.298 90.734 92.318
M.SA1.Operation.2, Number of sites suspended - I TSA1.7, Includes sites suspended for operational issues. Manual metric. TSA1.7 report 0/0/0 3/1/2 1/0/1
M.SA1.Operation.3, EGI monthly availability and reliability of core operations tools - P TSA1.8, Development needed NA NA NA
M.SA1.Operation.4, EGI Monthly availability and reliability of core middleware services - P TSA1.8, Development needed NA NA NA
M.SA1.Operation.5, EGI monthly availability and reliability of site middleware services - P TSA1.8, Development needed NA NA NA
M.SA1.Operation.6, EGI monthly availability and reliability of central operations tools - P TSA1.8, Development needed NA NA NA
Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security


Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3

Metric ID, Description Comment QR1 QR2 QR3 QR4 QR5
M.SA1.Usage.1, Average number of jobs "done" per day for all VOs - P Excluding OPS and DTEAM. Tool: accounting portal 834,746 871,073 819,100
M.SA1.Usage.2, Normalised consumed computing capacity - P Normalized elapsed time to a reference value of hepspec06 (hours), excluding DTEAM and OPS. Tool: accounting portal 916,910,352 1,415,191,460 1,617,306,040
M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P Requires tool development NA NA NA
M.SA1.Size.1, Total number of production resource centers that are part of the EGI - P TSA1.1, Tool: gstat. TSA1.1 QR . Local Sites that are part of a local grid, not integrated with EGI, do not need to be included in the count. 341 337 340
M.SA1.Size.2, Total number of job slots available in EGI per NGI - P TSA1.1, Job slots equals logical cpus. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. non-InSPIRE means excluding logical CPUs from USA 184,844 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588) 226,226 (non InSPIRE 82,357, tot 308,583)
M.SA1.Size.3, Installed Capacity in HEP SPEC in EGI - P TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. The total HEPSPEC06 are derived by the capacity reported by each NGI (by summing NGI values) 45,716,437
M.SA1.Size.4, Installed Disk Capacity (PB) in EGI - P TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR 76.783
M.SA1.Size.5, Installed Tape Capacity (PB) in EGI - P TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR 59.829
M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I TSA1.2, Manual metric (from TSA1.2 QR) 0 13 0
M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR) no SSC 100% no SSC
M.SA1.OperationalSecurity.3, Number of suspended sites for security issues - I TSA1.2, Manual metric (in TSA1.2 QR) 0 0 0
M.SA1.Integration.1, Number of production HPC clusters per NGI - I TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR) NA 55 54
M.SA1.Integration.2, Number of production sites supporting MPI - I TSA1.3, only sites passing MPI Nagios tests are considered. Tool: query to the information system Manual metric (NGI QR) NA 73 90
M.SA1.Integration.3, Amount of integrated desktop resources - I TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR) NA 0 1562
M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users - I TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR) NA 246,200 16,109
M.SA1.ServiceValidation.1, Total number of staged rollout components operated in EGI - I TSA1.3, Record the number of components participating in each release of a component. Manual metric (TSA1.3 QR) 27 (34 comp) 30 (34 comp) 15 (19 comp)
M.SA1.ServiceValidation.2, Number of staged rollout releases undertaken & rejected - I TSA1.3, Manual metric (TSA1.3 QR) 0 3 3
M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P TSA1.5, Manual metric (TSA1.5 QR) NA 62 149 (90 RGMA, 62 direct insertion, 56% infrastructure ok)
M.SA1.Support.1, overall average number of GGUS tickets in EGI per month CREATED - P TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal. 766/879/1079 931/901/954 1137/962/1014
M.SA1.Support.2, Average/Median monthly ticket solution time (hours) - P TSA1.7, Tool: GGUS mnthly reports. All SUs - including CIC portal (Average h-Median h) 172-28/108-24/91-39 missing/97-31/129-39 160-32/51-22/45-25
M.SA1.Support.4, Assigned ticket monthly Average RESPONSE TIME (hours) - P TSA1.7, Tool: GGUS monthly reports. Only Operations SUs are considered. 16/9/15 missing/10/15 15/12/11
M.SA1.Support.5, Number of tickets SOLVED by TPM (1st line support) per month - I TSA1.7, Tool: GGUS reporting tool 1/7/0 2/2/2 6/9/2
M.SA1.Support.6, Average-Median ticket assignment time by TPM (1st line support) per month hours - I TSA1.7, Tool: GGUS montly reports 4-0/2-0/1-0 missing/1-0/2-0 2-0/1-0/2-0
M.SA1.Support.7,COD Workload per month - I TSA1.7, Number of COD issues handled per month. Tool: operations dashboard. TSA1.7 report 886/188/1742 652/591/487 764/551/844
M.SA1.Support.8, EGI ROD Workload per month - I TSA1.7, The overall ROD workload per month adding up the workload of all NGIs. Tool: operations dashboard. TSA1.7 report 4535/1532/4277 2622/2733/1944 2943/1912/2090
MSA1.Support.9, EGI ROD Quality Metrics per month - I TSA1.7, Arithetic mean of all ROD quality metrics. Tool: operations dashboard. TSA1.7 report 0.84/0.81/0.89 0.86/0.89/0.90 0.90/0.81/0.76
M.SA1.Operation.1, EGI monthly availability and reliability - P TSA1.8, Tool: availability report generator 93.298 90.734 92.318
M.SA1.Operation.2, Number of sites suspended - I TSA1.7, Includes sites suspended for operational issues. Manual metric. TSA1.7 report 0/0/0 3/1/2 1/0/1
M.SA1.Operation.3, EGI monthly availability and reliability of core operations tools - P TSA1.8, Development needed NA NA NA
M.SA1.Operation.4, EGI Monthly availability and reliability of core middleware services - P TSA1.8, Development needed NA NA NA
M.SA1.Operation.5, EGI monthly availability and reliability of site middleware services - P TSA1.8, Development needed NA NA NA
M.SA1.Operation.6, EGI monthly availability and reliability of central operations tools - P TSA1.8, Development needed NA NA NA