The wiki is deprecated and due to be decommissioned by the end of September 2022.
The content is being migrated to other supports, new updates will be ignored and lost.
If needed you can get in touch with EGI SDIS team using operations @ egi.eu.
Difference between revisions of "EGI-InSPIRE:SA1 Quality Metrics"
Jump to navigation
Jump to search
| Line 156: | Line 156: | ||
|- | |- | ||
| M.SA1.Support.1, overall average number of GGUS tickets in EGI per month CREATED - P | | M.SA1.Support.1, overall average number of GGUS tickets in EGI per month CREATED - P | ||
<!-- tickets created: from monthly "metrics report for GGUS" see "Amount of tickets per SU and VO" --> | <!-- tickets created: this metrics is extracted from the closing time xls files available at "quarterly metrics reports". Alternatively see monthly "metrics report for GGUS" see "Amount of tickets per SU and VO" --> | ||
<!-- tickets solved: I can't find a way to extract the number of solved tickets. Unsolved tickets can be extracted from the report generator (count of tickets with status set to 'unsolved') --> | <!-- tickets solved: I can't find a way to extract the number of solved tickets. Unsolved tickets can be extracted from the report generator (count of tickets with status set to 'unsolved') --> | ||
| TSA1.7, Tool: GGUS reporting tool. All SUs. | | TSA1.7, Tool: GGUS reporting tool. All SUs - including CIC portal. | ||
| 766/879/1079 | | 766/879/1079 | ||
| 931/901/954 | | 931/901/954 | ||
| Line 165: | Line 165: | ||
| | | | ||
|- | |- | ||
| M.SA1.Support.2, Average/Median Solution Time ticket solution time ( | | M.SA1.Support.2, Average/Median monthly Solution Time ticket solution time (hours) - P | ||
| TSA1.7, Tool: GGUS reporting tool. | <!-- this metrics is extracted from the closing time xls files available at "quarterly metrics reports" | ||
| | | TSA1.7, Tool: GGUS reporting tool. All SUs - including CIC portal (Average-Median) | ||
| | | 172-28/108-24/91-39 | ||
| | | missing/97-31/129-39 | ||
| 160-32/51-22/45-25 | |||
| | | | ||
| | | | ||
Revision as of 18:00, 23 February 2011
| Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Note: P=Public, I=Internal, QR=Quarterly Report, x/y/z=Month1/Month2/Month3
| Metric ID, Description | Comment | QR1 | QR2 | QR3 | QR4 | QR5 |
|---|---|---|---|---|---|---|
| M.SA1.Usage.1, Average number of jobs "done" per day for all VOs - P | Excluding OPS and DTEAM. Tool: accounting portal | 834,746 | 871,073 | 819,100 | ||
| M.SA1.Usage.2, Normalised consumed computing capacity - P | Normalized elapsed time to a reference value of hepspec06 (hours), excluding DTEAM and OPS. Tool: accounting portal | 916,910,352 | 1,415,191,460 | 1,617,306,040 | ||
| M.SA1.Usage.3, Normalised Computing power consumed outside of a user’s home country - P | Requires tool development | NA | NA | NA | ||
| M.SA1.Size.1, Total number of production resource centers that are part of the EGI - P | TSA1.1, Tool: gstat. TSA1.1 QR . Local Sites that are part of a local grid, not integrated with EGI, do not need to be included in the count. | 341 | 337 | 340 | ||
| M.SA1.Size.2, Total number of job slots available in EGI per NGI - P | TSA1.1, Job slots equals logical cpus. Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. non-InSPIRE means excluding logical CPUs from USA | 184,844 | 189,596 (Dec 2010: Inspire: 197977, non-InSPIRE: 98611, TOT: 296588) | 226,226 (non InSPIRE 82,357, tot 308,583) | ||
| M.SA1.Size.3, Installed Capacity in HEP SPEC in EGI - P | TSA1.1, Tool: gstat. NGI can amend results reported by tools, and report correct values in its own QR. The total HEPSPEC06 are derived by the capacity reported by each NGI (by summing NGI values) | 45,471,329 | ||||
| M.SA1.Size.4, Installed Disk Capacity (PB) in EGI - P | TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR | 72.962 | ||||
| M.SA1.Size.5, Installed Tape Capacity (PB) in EGI - P | TSA1.1, Tool: gstat. The overall installed capacity of EGI is derived from the sum of the capacity reported by NGIs. NGI can amend results reported by tools, and report correct values in its own QR | 56.647 | ||||
| M.SA1.OperationalSecurity.1, Number of Site Security challenge (SSC) made - I | TSA1.2, Manual metric (from TSA1.2 QR) | - | 13 | 0 | ||
| M.SA1.OperationalSecurity.2, Number of Sites passing one Security Challenge - I | TSA1.2, Target: 50% (to be reviewed in the coming months). Manual metric (from TSA1.2 QR) | - | 100% | - | ||
| M.SA1.OperationalSecurity.3, Number of suspended sites for security issues - I | TSA1.2, Manual metric (in TSA1.2 QR) | 0 | 0 | 0 | ||
| M.SA1.Integration.1, Number of production HPC clusters per NGI - I | TSA1.3, HPC clusters is a site with a dedicated high-speed low-latency communications network. Manual metric (NGI QR) | NA | 55 | 52 | ||
| M.SA1.Integration.2, Number of production sites supporting MPI - I | TSA1.3, only sites passing MPI Nagios tests are considered. Tool: query to the information system Manual metric (NGI QR) | NA | 73 | 90 | ||
| M.SA1.Integration.3, Amount of integrated desktop resources - I | TSA1.3, Placeholder: Need to define desktop resources and how to integrate them. Manual metric (NGI QR) | NA | 0 | 1562 | ||
| M.SA1.Integration.4, Amount of virtualised installed capacity accessible to EGI users - I | TSA1.3, Placeholder: Need to define virtualised resources and how to integrate them. Manual metric (NGI QR) | NA | 246,200 | 16,109 | ||
| M.SA1.ServiceValidation.1, Total number of staged rollout components operated in EGI - I | TSA1.3, Record the number of components participating in each release of a component. Manual metric (TSA1.3 QR) | 27 (34 comp) | 30 (34 comp) | 15 (19 comp) | ||
| M.SA1.ServiceValidation.2, Number of staged rollout releases undertaken & rejected - I | TSA1.3, Manual metric (TSA1.3 QR) | 0 | 3 | 3 | ||
| M.SA1.Accounting.1, Number of sites adopting AMQ messaging for Usage Record publication - P | TSA1.5, Manual metric (TSA1.5 QR) | - | 62 | 149 (90 RGMA, 62 direct insertion, 56% infrastructure ok) | ||
| M.SA1.Support.1, overall average number of GGUS tickets in EGI per month CREATED - P | TSA1.7, Tool: GGUS reporting tool. All SUs - including CIC portal. | 766/879/1079 | 931/901/954 | 1137/962/1014 | ||
| M.SA1.Support.2, Average/Median monthly Solution Time ticket solution time (hours) - P |