100824 DMSU Weekly Assigner Meeting
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
DMSU menu: | Home • | Interactions • | Ticket priorities • | Ticked followup • | Documentation • | Internals |
Michael Grønager: and time for weekly
Michael Grønager:I didn't do any agenda for today
Michael Grønager: however, I have a few issues
Michael Grønager: 1st we I have a phonecon with SA1 and GGUS this friday
Michael Grønager: to get DMSU better exposed and to ensure a better GGUS representation in terms of spport units pr component
Ales Krenek: I'm sorry for complicating the meeting schedule. I'll try to join but I can't promise
Michael Grønager:Great, I know, scheduling meeting can be hard
Michael Grønager: (luckily - otherwise we wouldnt have anything to do)
Michael Grønager: and as for the second issue
Michael Grønager: we have one open ticket
Michael Grønager: 61088
Michael Grønager: ales, any update on that ?
Ales Krenek: sorry, my browser died, restarting it ...
Michael Grønager: ok
Ales Krenek: I provided a workaround and submitted a bug to EMI. It caused a little flamewar on the support strategy there.
Michael Grønager: :-)
Michael Grønager: great
Michael Grønager: I heard the discussion at the meeting yesterday and the EMI considerations today
Michael Grønager: I will be back with an update after the phonecon friday
Ales Krenek: Definitely a fix along the glite 3.1 will be released, we are just discussing whether it should be conservative fix, or a bigger LB update which was prepared about 6 months ago but frozen then.
Michael Grønager: OK
Ales Krenek: Anyway, I gave hints to work the problem around in the ticket.
Michael Grønager: super
Ales Krenek: I'm never sure in such a case, shall we keep it open or close it?
Michael Grønager: Good question - well, a solution has been provided, so essentially it can be closed
Michael Grønager: but, if we await the release of the actual fix I gues we should keep it open
Michael Grønager: or at least transfer the assignment to the fixers...
Ales Krenek: the workaround is not a solution, it's rather nasty. I myself would prefer to keep the ticket open but it will take some time
Michael Grønager: should we reassign it to EMI then ?
Michael Grønager: until the fix has been provided ?
Ales Krenek: good question. there is a matching savannah bug
Michael Grønager: But, as far as I recall one of the EGI-EMI meetings, we agreed that the interface to EMI was GGUS
Michael Grønager: (if they wanted to use savanna them selves - fine with us)
Michael Grønager: do we have a GGUS SU we can reassign to ?
Ales Krenek: I think so, it's 'EMI'
Michael Grønager: Ahh yes - just found it
Ales Krenek: then, as we identified the problem to be caused by software/packaging bug, it makes sense to assign it to EMI.
Michael Grønager: then I think that is the procedure - assign it to EMI and note that they have a savanna entry to match it
Michael Grønager: and they should close both when done
Ales Krenek: The link to savannah is already there
Michael Grønager: Yes
Michael Grønager: great
Michael Grønager: AOB ?
Ales Krenek: #58426
Michael Grønager: reading..
Ales Krenek: I asked my proxy-renewal friends to have a look, they reported back but didn't provide feedback to the ticket. I'll push to do so, however, the problem is with WMS installation probably.
Michael Grønager: I agree...
Ales Krenek: What the cheatsheet says?
Ales Krenek: Shall we bounce the ticket to DMSU/IT?
Michael Grønager: Yes, that would be the correct thing to do
Michael Grønager: and then take it from there
Michael Grønager: and btw - good you grabbed the ticket!
Ales Krenek: Do we have a way to do so in GGUS, or just add a comment "dear Italian friends, have a look, please"
jens: Is there a DMSU/IT support unit?
Michael Grønager: As for now - that will be the way - yes :-)
Ales Krenek: and keep the ticket assigned to DMSU?
Michael Grønager: yes, and add e.g. alessandro on cc...
jens: We are so starved of tickets that we forcefully grab them from other units. :-)
Michael Grønager: Jens: Yup - we hope to change that friday... - or at least after the EGI TF
Ales Krenek: apparently, we are payed for doing so
Michael Grønager: agree
Michael Grønager: OK, I guess that concludes the meeting for today - I will return on mail friday with the outcome of the phonecon - so long until then!
jens: have a nice afternoon
Ales Krenek: OK, bye