Difference between revisions of "EGI-InSPIRE:SA1.6-QR15"
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Note. This is a detailed account of progress over the previous quarter of activities within the task. | Note. This is a detailed account of progress over the previous quarter of activities within the task. | ||
PLEASE PROVIDE TEXT IN A GOOD EDITED FORM (AVOID BULLET LISTS OF SHORT ITEMS THAT REQUIRE EXPANSION WHEN INSERTED IN AN OVERALL REPORT) | PLEASE PROVIDE TEXT IN A GOOD EDITED FORM (AVOID BULLET LISTS OF SHORT ITEMS THAT REQUIRE EXPANSION WHEN INSERTED IN AN OVERALL REPORT) | ||
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== GGUS structure == | |||
=== Support units === | |||
Decommissioned support units<br> | |||
* "EMI" | |||
New support units<br> | |||
* "EDUPERT" | |||
== GGUS web portal == | |||
* New "Did you knows?" about the following topics: | |||
- Support unit history | |||
- EDUPERT | |||
* Fixed bug on calendar week calculation in ReportGenerator | |||
* Allow selecting ticket category on submit form | |||
* Include new WLCG Tier1 site KR-KISTI-GSDC-01 in the ALARMs' submission form | |||
== GGUS system == | |||
* Renew host certificate of NGI_IT ticketing system | |||
* Renew host certificate of NGI_IBERGRID ticketing system | |||
* Completed fail safe architecture | |||
== Interfaces with other ticketing systems == | |||
* Add interface GGUS-CERN for SU "Grid Monitoring" | |||
* Minor changes on GGUS-CERN interface concerning SU "ROC_CERN" | |||
== Alarm tests after GGUS releases == | |||
* Executed the alarm and interface tests after each GGUS release. | |||
= 3. Issues and Mitigation = <!-- fill the table below | = 3. Issues and Mitigation = <!-- fill the table below |
Revision as of 17:09, 17 January 2014
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
1. Task Meetings
Date (dd/mm/yyyy) | Url Indico Agenda | Title | Outcome |
---|---|---|---|
weekly (phone): Participants Maria Dimou, Pablo Saiz, Helmut Dres, Guenter Grein | https://www.egi.eu/indico/categoryDisplay.py?categId=27 | "shopping list" meeting | traceable at: https://savannah.cern.ch/projects/esc/ and https://rt.egi.eu/rt/Dashboards/2636/GGUS-Requirements |
monthly (web conf): Representatives from Technology Providers, NGIs, GGUS team, WLCG | https://indico.egi.eu/indico/categoryDisplay.py?categId=78 | GGUS Advisory Board (GGUS-AB) meeting | Further development of GGUS system |
need driven | no INDICO URL | one on one meetings with NGI interface developers | testing the interfaces, resolving interface issues |
need driven | no INDICO URL | meetings with EGI-SA2 | definition of the technology support workflows and their implementation |
2. Main Achievements
GGUS structure
Support units
Decommissioned support units
- "EMI"
New support units
- "EDUPERT"
GGUS web portal
- New "Did you knows?" about the following topics:
- Support unit history - EDUPERT
- Fixed bug on calendar week calculation in ReportGenerator
- Allow selecting ticket category on submit form
- Include new WLCG Tier1 site KR-KISTI-GSDC-01 in the ALARMs' submission form
GGUS system
- Renew host certificate of NGI_IT ticketing system
- Renew host certificate of NGI_IBERGRID ticketing system
- Completed fail safe architecture
Interfaces with other ticketing systems
- Add interface GGUS-CERN for SU "Grid Monitoring"
- Minor changes on GGUS-CERN interface concerning SU "ROC_CERN"
Alarm tests after GGUS releases
- Executed the alarm and interface tests after each GGUS release.
3. Issues and Mitigation
Issue Description | Mitigation Description |
---|---|