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Difference between revisions of "EGI-InSPIRE:NGI International Task Metrics MS116"

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Line 82: Line 82:
| 1<!-- Opened tickes  -->  
| 1<!-- Opened tickes  -->  
| 9/9<!-- Avg. ticket solution time/Median sol. time -->  
| 9/9<!-- Avg. ticket solution time/Median sol. time -->  
| 26<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
Line 101: Line 101:
| 15<!-- Opened tickes  -->  
| 15<!-- Opened tickes  -->  
| 12/7<!-- Avg. ticket solution time/Median sol. time -->  
| 12/7<!-- Avg. ticket solution time/Median sol. time -->  
| 38<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 64.60<!-- Availability % -->
|  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 121: Line 121:
| <!-- Opened tickes  --> 8  
| <!-- Opened tickes  --> 8  
| 4/2<!-- Avg. ticket solution time/Median sol. time -->  
| 4/2<!-- Avg. ticket solution time/Median sol. time -->  
| 67<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 3<!-- N. Top BDII -->  
| 3<!-- N. Top BDII -->  
| 2<!-- N. WMS -->  
| 2<!-- N. WMS -->  
| 85.86<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 141: Line 141:
| <!-- Opened tickes  --> NA<br>  
| <!-- Opened tickes  --> NA<br>  
| <!-- Avg. ticket solution time/Median sol. time -->NA  
| <!-- Avg. ticket solution time/Median sol. time -->NA  
| N/A<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 2<!-- N. Top BDII -->  
| 2<!-- N. Top BDII -->  
| 3<!-- N. WMS -->  
| 3<!-- N. WMS -->  
| N/A<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->
|-
|-
| Bulgaria  
| Bulgaria  
Line 160: Line 160:
| 47<!-- Opened tickes  -->  
| 47<!-- Opened tickes  -->  
| 33/2<!-- Avg. ticket solution time/Median sol. time -->  
| 33/2<!-- Avg. ticket solution time/Median sol. time -->  
| 41<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 94.67<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->
|-
|-
| Bosnia  
| Bosnia  
Line 179: Line 179:
| 0<!-- Opened tickes  -->  
| 0<!-- Opened tickes  -->  
| 0/0<!-- Avg. ticket solution time/Median sol. time -->  
| 0/0<!-- Avg. ticket solution time/Median sol. time -->  
| 38<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 96.67<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->
|-
|-
| Croatia  
| Croatia  
Line 198: Line 198:
| 11<!-- Opened tickes  -->  
| 11<!-- Opened tickes  -->  
| 7/3<!-- Avg. ticket solution time/Median sol. time -->  
| 7/3<!-- Avg. ticket solution time/Median sol. time -->  
| 48<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 97.43<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->
| N<!-- New operations centre (Y/N) -->
Line 217: Line 217:
| 10<!-- Opened tickes  -->  
| 10<!-- Opened tickes  -->  
| 26/4  
| 26/4  
| 42<!-- Avg. ticket solution time/Median sol. time -->  
| <!-- Avg. ticket solution time/Median sol. time -->  
| 2<!-- N. Top BDII -->  
| 2<!-- N. Top BDII -->  
| 2<!-- N. WMS -->  
| 2<!-- N. WMS -->  
| 94.17<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->
|-
|-
| Czech_Rep.  
| Czech_Rep.  
Line 236: Line 236:
| 41<!-- Opened tickes  -->  
| 41<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 3/1  
| <!-- Avg. ticket solution time/Median sol. time --> 3/1  
| 58<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 3<!-- N. Top BDII -->  
| 3<!-- N. Top BDII -->  
| 3<!-- N. WMS -->  
| 3<!-- N. WMS -->  
| 92.57<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 256: Line 256:
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 15/4(NGI_NDGF)<br>  
| 15/4(NGI_NDGF)<br>  
| 6(NGI_NDGF)<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| <!-- N. WMS --> 1<br>  
| <!-- N. WMS --> 1<br>  
| 97.14 (NGI_NDGF)<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 276: Line 276:
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 15/4(NGI_NDGF)<!-- Avg. ticket solution time/Median sol. time -->  
| 15/4(NGI_NDGF)<!-- Avg. ticket solution time/Median sol. time -->  
| 45(NGI_NDGF)<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
| 97.14 (NGI_NDGF)<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 296: Line 296:
| 484<!-- Opened tickes  -->  
| 484<!-- Opened tickes  -->  
| 12/1  
| 12/1  
| 49<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 7<!-- N. Top BDII -->  
| 7<!-- N. Top BDII -->  
| 6<!-- N. WMS -->  
| 6<!-- N. WMS -->  
| 95.43<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 316: Line 316:
| 2<!-- Opened tickes  -->  
| 2<!-- Opened tickes  -->  
| 91/91<!-- Avg. ticket solution time/Median sol. time -->  
| 91/91<!-- Avg. ticket solution time/Median sol. time -->  
| 31<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| <!-- N. WMS --> 1  
| <!-- N. WMS --> 1  
| 85.67<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 336: Line 336:
| 455<!-- Opened tickes  -->  
| 455<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 11/1  
| <!-- Avg. ticket solution time/Median sol. time --> 11/1  
| 44<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 9<!-- N. Top BDII -->  
| 9<!-- N. Top BDII -->  
| 8<!-- N. WMS -->  
| 8<!-- N. WMS -->  
| 90.00<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 356: Line 356:
| 77<!-- Opened tickes  -->  
| 77<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 19/4  
| <!-- Avg. ticket solution time/Median sol. time --> 19/4  
| 47<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 4<!-- N. Top BDII -->  
| 4<!-- N. Top BDII -->  
| 4<!-- N. WMS -->  
| 4<!-- N. WMS -->  
| 92.29<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 376: Line 376:
| 14<!-- Opened tickes  -->  
| 14<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 7/6  
| <!-- Avg. ticket solution time/Median sol. time --> 7/6  
| 40<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 96.71<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 396: Line 396:
| 25<!-- Opened tickes  -->  
| 25<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 10/4  
| <!-- Avg. ticket solution time/Median sol. time --> 10/4  
| 29<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
Line 416: Line 416:
| 114<!-- Opened tickes  -->  
| 114<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 33/1  
| <!-- Avg. ticket solution time/Median sol. time --> 33/1  
| 34<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 2<!-- N. WMS -->  
| 2<!-- N. WMS -->  
| 92.67<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| <!-- New operations centre (Y/N) --> N
| <!-- New operations centre (Y/N) --> N  
| <!--is it a new operations centre--> <br>
| <!--is it a new operations centre--> <br>
|-
|-
Line 436: Line 436:
| 441<!-- Opened tickes  -->  
| 441<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 7/1  
| <!-- Avg. ticket solution time/Median sol. time --> 7/1  
| 33<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 14<!-- N. Top BDII -->  
| 14<!-- N. Top BDII -->  
| 15<!-- N. WMS -->  
| 15<!-- N. WMS -->  
| 95.29<!-- Availability % -->  
| <!-- Availability % -->  
| &nbsp;  
| &nbsp;  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 456: Line 456:
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 15/4(NGI_NDGF)  
| 15/4(NGI_NDGF)  
| 5(NGI_NDGF)<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
Line 476: Line 476:
| 111(NGI_NDGF) <!-- Opened tickes  -->  
| 111(NGI_NDGF) <!-- Opened tickes  -->  
| 15/4(NGI_NDGF) <!-- Avg. ticket solution time/Median sol. time -->  
| 15/4(NGI_NDGF) <!-- Avg. ticket solution time/Median sol. time -->  
| 45(NGI_NDGF) <!-- Average ticket response time  -->  
| &nbsp; <!-- Average ticket response time  -->  
| 5<!-- N. Top BDII -->  
| 5<!-- N. Top BDII -->  
| 4<!-- N. WMS -->  
| 4<!-- N. WMS -->  
Line 496: Line 496:
| 11<!-- Opened tickes  -->  
| 11<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 28/12  
| <!-- Avg. ticket solution time/Median sol. time --> 28/12  
| N/A<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 85.50<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 516: Line 516:
| 1<!-- Opened tickes  -->  
| 1<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 9/9  
| <!-- Avg. ticket solution time/Median sol. time --> 9/9  
| 30<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
Line 536: Line 536:
| 7<!-- Opened tickes  -->  
| 7<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 18/9  
| <!-- Avg. ticket solution time/Median sol. time --> 18/9  
| 33<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 60.50<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 556: Line 556:
| 166<!-- Opened tickes  -->  
| 166<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 9/0  
| <!-- Avg. ticket solution time/Median sol. time --> 9/0  
| 38<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 6<!-- N. Top BDII -->  
| 6<!-- N. Top BDII -->  
| 7<!-- N. WMS -->  
| 7<!-- N. WMS -->  
| 95.71<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 576: Line 576:
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 15/4(NGI_NDGF)<!-- Avg. ticket solution time/Median sol. time -->  
| 15/4(NGI_NDGF)<!-- Avg. ticket solution time/Median sol. time -->  
| 45(NGI_NDGF)<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
| 97.14 (NGI_NDGF)<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 596: Line 596:
| 117<!-- Opened tickes  -->  
| 117<!-- Opened tickes  -->  
| 15/2<!-- Avg. ticket solution time/Median sol. time -->  
| 15/2<!-- Avg. ticket solution time/Median sol. time -->  
| 45<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 5<!-- N. Top BDII -->  
| 5<!-- N. Top BDII -->  
| 4<!-- N. WMS -->  
| 4<!-- N. WMS -->  
| 92.57<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 616: Line 616:
| 299(Ibergrid)<!-- Opened tickes  -->  
| 299(Ibergrid)<!-- Opened tickes  -->  
| 7/1&nbsp; (Ibergrid)<!-- Avg. ticket solution time/Median sol. time -->  
| 7/1&nbsp; (Ibergrid)<!-- Avg. ticket solution time/Median sol. time -->  
| 46 (Ibergrid)<!-- Average ticket response time  -->  
| <!-- Average ticket response time  -->  
| 4<!-- N. Top BDII -->  
| 4<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 95.29 (Ibergrid)<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 636: Line 636:
| 128<!-- Opened tickes  -->  
| 128<!-- Opened tickes  -->  
| 22/3<!-- Avg. ticket solution time/Median sol. time -->  
| 22/3<!-- Avg. ticket solution time/Median sol. time -->  
| 41<!-- Average ticket response time  -->
|  
| 3<!-- N. Top BDII -->  
| 3<!-- N. Top BDII -->  
| 2<!-- N. WMS -->  
| 2<!-- N. WMS -->  
| 90.00<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 656: Line 656:
| 4<!-- Opened tickes  -->  
| 4<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 3/2  
| <!-- Avg. ticket solution time/Median sol. time --> 3/2  
| 43<!-- Average ticket response time  -->
|  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 92.14<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 679: Line 679:
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 2<!-- N. WMS -->  
| 2<!-- N. WMS -->  
| 93.86<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 696: Line 696:
| 12<!-- Opened tickes  -->  
| 12<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 7/4  
| <!-- Avg. ticket solution time/Median sol. time --> 7/4  
| 43<!-- Average ticket response time  -->
|  
| 2<!-- N. Top BDII -->  
| 2<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 92.14<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 716: Line 716:
| &nbsp; 299(IberGrid)<!-- Opened tickes  -->  
| &nbsp; 299(IberGrid)<!-- Opened tickes  -->  
| &nbsp; 7/1 (IberGrid)<!-- Avg. ticket solution time/Median sol. time -->  
| &nbsp; 7/1 (IberGrid)<!-- Avg. ticket solution time/Median sol. time -->  
| 46 (IberGrid)<!-- Average ticket response time  -->
|  
| 9<!-- N. Top BDII -->  
| 9<!-- N. Top BDII -->  
| 7<!-- N. WMS -->  
| 7<!-- N. WMS -->  
| 95.29 (Ibergrid) <!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 736: Line 736:
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 111(NGI_NDGF)<!-- Opened tickes  -->  
| 15/4(NGI_NDGF)<!-- Avg. ticket solution time/Median sol. time -->  
| 15/4(NGI_NDGF)<!-- Avg. ticket solution time/Median sol. time -->  
| 46(NGI_NDGF)<!-- Average ticket response time  -->
|  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 0<!-- N. WMS -->  
| 0<!-- N. WMS -->  
| 97.17 (NGI_NDGF)<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 756: Line 756:
| 37<!-- Opened tickes  -->  
| 37<!-- Opened tickes  -->  
| 9/1  
| 9/1  
| 39<!-- Average ticket response time  -->
|  
| 1<!-- N. Top BDII -->  
| 1<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 91.83<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 776: Line 776:
| 37<!-- Opened tickes  -->  
| 37<!-- Opened tickes  -->  
| 7/3&nbsp;  
| 7/3&nbsp;  
| 36<!-- Average ticket response time  -->
|  
| 0<!-- N. Top BDII -->  
| 0<!-- N. Top BDII -->  
| 1<!-- N. WMS -->  
| 1<!-- N. WMS -->  
| 87.71<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 796: Line 796:
| 336<!-- Opened tickes  -->  
| 336<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> 8/1  
| <!-- Avg. ticket solution time/Median sol. time --> 8/1  
| 33<!-- Average ticket response time  -->
|  
| 9<!-- N. Top BDII -->  
| 9<!-- N. Top BDII -->  
| 4<!-- N. WMS -->  
| 4<!-- N. WMS -->  
| 93.71<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->  
| N<!-- New operations centre (Y/N) -->  
Line 816: Line 816:
| NA<!-- Opened tickes  -->  
| NA<!-- Opened tickes  -->  
| <!-- Avg. ticket solution time/Median sol. time --> NA  
| <!-- Avg. ticket solution time/Median sol. time --> NA  
| 38<!-- Average ticket response time  -->
|  
| 4<!-- N. Top BDII -->  
| 4<!-- N. Top BDII -->  
| 5<!-- N. WMS -->  
| 5<!-- N. WMS -->  
| 96.86<!-- Availability % -->  
| <!-- Availability % -->  
| <!-- Suspended sites.-->  
| <!-- Suspended sites.-->  
| N<!-- New operations centre (Y/N) -->
| N<!-- New operations centre (Y/N) -->

Revision as of 13:12, 21 February 2012

Main EGI.eu operations services Support Documentation Tools Activities Performance Technology Catch-all Services Resource Allocation Security 


This page provides the metrics for the NGI's international tasks. From PM12 to PM21.
  • The following table(s) is maintained by EGI.eu Current update status: MW Stacks deployed
  • Updated columns, so far:
  1. MW stacks deployed
  2. mpi sites
  3. staged rollout
  4. hpc clusters
  5. virtualized
  6. sites/but no estimates
  7. job slots but no estimates
  8. disk but not estimates
  9. opened tickets
  10. avg/median solution time
  11. top-bdii
  12. wms
Partner data Services deployement metric Integration metrics Infrastructure metrics/Y1 estimates Support metrics Core services Performance Metrics
NGI acronym Partner name Staged rollout components\Num. patches staged rollout Num. MPI sites

MW Stacks Deployed

(was: planned)

Num. HPC Virtualizaed Resources (HEP SPEC06) Sites in production Logical CPUs in production Disk capacity in production (PB) Opened tickets Avg ticket solution time/Median Solution time (days) Average ticket response time (hours) Num. WMS Num. Top BDII Avg. Availability % Num.Suspended Sites New Operations Centre (Y/N)
Albania UPT 0 0 gLite 0 0 0/NA 0//NA 0/NA 1 9/9 0 0
no sites in production
Armenia IIAP NAS RA 0 1 gLite N/A N/A 4/8 90/424 0.0007
 15 12/7 1 1 N
Belarus Belarus 0 2 gLite 3 0 4 204/400 0.02213
8 4/2 3 2 N
Belgium Belgium 0 N/A gLite N/A 0 3 2081/NA 0.281/NA NA
 NA 2 3 N
Bulgaria IPP_BAS 0 5 gLite N/A N/A 9 1629/1500 0.05849 47 33/2 0 1 N
Bosnia UOBL ETF 0 0 gLite 1 0 1 16/NA 0.001 0 0/0 1 1 N
Croatia SRCE 2 0 gLite 3 0 3 376/312 0.007926 11 7/3 0 1 N
Cyprus UCY 0 0 gLite 0 0 1 92/114 0.035 10 26/4 2 2 N
Czech_Rep. CESNET 0 1 gLite, Globus 2 0 2 3041/3000 1.134 41 3/1 3 3 N
Denmark UCPH 0 1 ARC (NGI_NDGF). No QR3 metrics supplied. (NGI_NDGF). No QR3 metrics supplied. 2/5 11183/3000 3.321 111(NGI_NDGF) 15/4(NGI_NDGF)
 1 1
 N
Finland CSC 0 1 ARC 4 0 2 1512/14000 0.3562 111(NGI_NDGF) 15/4(NGI_NDGF) 0 0 N
France CNRS 6 10 gLite
474
 18 32367/26500 15.9 484 12/1 7 6 N
Georgia GRENA 0   1 gLite 1 N/A 1 12/NA 0.00107 2 91/91 1 1 N
Germany KIT 29 1 gLite, UNICORE, Globus 2 0 19 33221/38000 19.64 455 11/1 9 8 N
Greece GRNET 9 10 gLite 0 13472 14 1712/1500 0.235 77 19/4 4 4 N
Hungary MTA KFKI 0 1 gLite 1 N/A 4 558/NA 0.2324 14 7/6 1 1 N
Ireland TCD 3 3 gLite 0 0 6 1432/1024 0.3234 25 10/4 0 0
N
Israel IUCC 0 0 gLite 4 N/A 4 1459 5.191 114 33/1 1 2 N
Italy INFN 31 11 gLite 0 16000 56 33071 16 441 7/1 14 15   N
Latvia IMCS-UL 0 2 gLite 0 0 1 93 0.0009165 111(NGI_NDGF) 15/4(NGI_NDGF) 1 0
N
Lithuania VU 0 2 gLite N/A N/A 2 164 0.004221 111(NGI_NDGF) 15/4(NGI_NDGF)   5 4
N
FYR of Macedonia UKIM 1 1 gLite 0
2 80 0.004395 11 28/12 1 1 N
Moldova RENAM 0 3 gLite 0 39 0 0 0.0 1 9/9 0 0
no sites in production
Montenegro UOM 0 1 gLite 0 0 1 40 0.00198 7 18/9 1 1 N
Netherlands NCF 2 17 gLite, Globus 0 0 16 10980 5.344 166 9/0 6 7 N
Norway SIGMA 0 1 gLite, ARC 2 N/A 1 5334 0.0695 111(NGI_NDGF) 15/4(NGI_NDGF) 0 0 N
Poland CYFRONET 10 4 gLite, UNICORE, Globus 6 7 9 28389 0.6698 117 15/2 5 4 N
Portugal LIP 25 2 gLite, globus (Spain) 1 101 6 2126 0.638 299(Ibergrid) 7/1  (Ibergrid) 4 1 N
Romania ICI 0 1 gLite, UNICORE, Globus N/A 0 11 3090 1.474 128 22/3 3 2 N
Serbia IPB/AEGIS 3 6 gLite 6 0 6 1062 0.06676 4 3/2 1 1 N
Slovakia UI SAV 0 0 gLite 0 0 4 676 0.121 2 3/3   1 2 N
Slovenia ARNES 6 0 gLite 0 0 2 2942 0.03557 12 7/4 2 1 N
Spain CSIC 14 5 gLite, globus 0 0 22 16696 11.46   299(IberGrid)   7/1 (IberGrid) 9 7 N
Sweden VR-SNIC 2 6 gLite, ARC 6 0 2 3241 1.5 111(NGI_NDGF) 15/4(NGI_NDGF) 0 0 N
Switzerland SWITCH 14 0 gLite, ARC 2 0 4 1392
 1.229 37 9/1 1 1 N
Turkey TUBITAK 1 1 gLite 2 0 4 6291 1.216 37 7/3  0 1 N
UK-STFC STFC 9 1 gLite, Globus, ARC 0 0 18 28451 16.48 336 8/1 9 4 N
Russia Russia 0 2 gLite 0 0 11 3833 2.262 NA NA 4 5 N
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