Difference between revisions of "EGI Services and Service Management Support:Bidding"
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*[[2019-bidding/collaboration-tools|Collaboration tools]] | *[[2019-bidding/collaboration-tools|Collaboration tools]] | ||
**This service supports all the Service Management System processes in general | **This service supports all the Service Management System processes in general | ||
*[[2019-bidding/service-registry|Configuration Database (GOCDB)]] | |||
**This service supports the Configuration Management (CONFM) and Supplier, Federation Member Relationship Management (SFRM) processes in the EGI Federation | |||
*[[2019-bidding/helpdesk-system|Helpdesk]] | *[[2019-bidding/helpdesk-system|Helpdesk]] | ||
**This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation | **This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation | ||
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*[[2019-bidding/security|Security coordination and security tools]] | *[[2019-bidding/security|Security coordination and security tools]] | ||
**This service supports the Information Security Management (ISM) process in the EGI Federation | **This service supports the Information Security Management (ISM) process in the EGI Federation | ||
*[[2019-bidding/aai|Services for AAI (Check-in)]] | *[[2019-bidding/aai|Services for AAI (Check-in)]] | ||
**This service supports all the Service Management System processes in general | **This service supports all the Service Management System processes in general |
Revision as of 18:06, 15 November 2019
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
EGI Services and Service Management Support menu: | Bids • | Old Bids • | Performance • |
EGI’s commitment through EGI.eu is to coordinate a federated compute and data infrastructure to support diverse research communities across Europe and their international collaborators in their data analysis needs. Through technical partners and with the funding support of the EGI Participants and the EC, EGI delivers services and activities to enable such international federation.
Calls for expressions of interest
Open calls
Phase IV January 2021 - June 2023
Internal Portfolio
- Accounting repository and portal
- This service supports the Capacity Management (CAPM) and Service Level Management (SLM) processes in the EGI Federation
- Attribute Management
- This service supports all the Service Management System processes in general
- Collaboration tools
- This service supports all the Service Management System processes in general
- Configuration Database (GOCDB)
- This service supports the Configuration Management (CONFM) and Supplier, Federation Member Relationship Management (SFRM) processes in the EGI Federation
- Helpdesk
- This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation
- Helpdesk human support
- This service supports the Incident and Service Request Management (ISRM), Problem Management (PM), and Change Management (CHM) processes in the EGI Federation
- Marketplace Services
- This service supports the Customer Relationship Management (CRM) and Service Level Management (SLM) processes in the EGI Federation
- Messaging service
- This service supports the Capacity Management (CAPM) and Service Availability and Continuity Management (SACM) processes in the EGI Federation
- Monitoring
- This service supports the Service Availability and Continuity Management (SACM) process in the EGI Federation
- Online CA (RCauth)
- This service supports all the Service Management System processes in general
- Operations Portal
- This service supports all the Service Management System processes in general
- Order Management human support
- This service supports the Capacity Management (CAPM), the Customer Relationship Management (CRM), and Service Level Management (SLM) processes in the EGI federation
- Security coordination and security tools
- This service supports the Information Security Management (ISM) process in the EGI Federation
- Services for AAI (Check-in)
- This service supports all the Service Management System processes in general
- UMD and CMD software provisioning infrastructure
- This service supports the Change Management (CHM) and Release and Deployment Management (RDM) processes in the EGI Federation
- UMD and CMD quality assurance
- This service supports the Change Management (CHM) and Release and Deployment Management (RDM) processes in the EGI Federation
External Portfolio
- Cloud and Storage Services and supporting components:
- Compute platforms
- Data Management Services
Changes from Phase III
- the catch-all Certification Authority service included in "Services for AAI" will be discontinued so it is no more part of the new Core Activity
- Perun and dteam/catch-all VOMS server moved from Services for AAI to Attribute Management service
- EGI Marketplace won't be funded in infraeosc07, the EOSC marketplace version will be multi-tenanted so the plan is to have an EGI view of services there