Difference between revisions of "Documentation"
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Refer to [[EGI_CSIRT:Incident_reporting|Incident Reporting Procedure]] | Refer to [[EGI_CSIRT:Incident_reporting|Incident Reporting Procedure]] | ||
===[[ | ===[[Contacts]]=== | ||
* Notice Board | |||
* Documentation Team | |||
=== Standards === | === Standards === |
Revision as of 19:45, 4 February 2011
Main | EGI.eu operations services | Support | Documentation | Tools | Activities | Performance | Technology | Catch-all Services | Resource Allocation | Security |
Welcome to the EGI Operational Documentation pages, whose purpose is to guide EGI operations at different levels: site management, NGI operations management (regional Operator on Duty - ROD) and EGI operations (Central Opeartor on Duty - COD).
Coordinator: Vera Hansper (CSC). Contact information: operational-documentation (at) mailman.egi.eu
Operations Manuals
MAN1 How to publish Site Information
NGIs and Sites operations manual : Operations related to NGIs and Sites, including Site Administrators
ROD operations manual : Operations related to NGI operations teams. Also referred to as Regional Operator on Duty.
COD Operations Manual : Operations related to the Central Operations oversight and how it impacts NGIs
Operations Best Practices
Operational Procedures
- Ticket management
- Operations Center Management
- Availability and monitoring
Securiy Procedures
Refer to Incident Reporting Procedure
Contacts
- Notice Board
- Documentation Team
Standards
- GLUE Schema Specification version 1.3, 2007
- GLUE Specification version 2.0, 2009 | HTML rendering
- Usage of Glue Schema v1.3 for WLCG Installed Capacity information