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Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

1. Task Meetings

Date (dd/mm/yyyy) Url Indico Agenda Title Outcome
weekly (phone): Participants Maria Dimou, Pablo Saiz, Helmut Dres, Guenter Grein "shopping list" meeting traceable at: and
monthly (web conf): Representatives from Technology Providers, NGIs, GGUS team, WLCG GGUS Advisory Board (GGUS-AB) meeting Further development of GGUS system
need driven no INDICO URL one on one meetings with NGI interface developers testing the interfaces, resolving interface issues
need driven no INDICO URL meetings with EGI-SA2 definition of the technology support workflows and their implementation

2. Main Achievements

GGUS structure

Support units

Decommissioned support units

  • "EMI"

New support units


GGUS web portal

  • New "Did you knows?" about the following topics:
 - Support unit history
  • Fixed bug on calendar week calculation in ReportGenerator
  • Allow selecting ticket category on submit form
  • Include new WLCG Tier1 site KR-KISTI-GSDC-01 in the ALARMs' submission form

GGUS system

  • Renew host certificate of NGI_IT ticketing system
  • Renew host certificate of NGI_IBERGRID ticketing system
  • Completed fail safe architecture

Interfaces with other ticketing systems

  • Add interface GGUS-CERN for SU "Grid Monitoring"
  • Minor changes on GGUS-CERN interface concerning SU "ROC_CERN"
  • Set up an xGUS instance for the MAPPER project

Alarm tests after GGUS releases

  • Executed the alarm and interface tests after each GGUS release.

3. Issues and Mitigation

Issue Description Mitigation Description
Collaboration of GGUS and PRACE This action is postponed as it has only low priority for PRACE at the moment.
Collaboration of GGUS and XSEDE This action has not started yet.
Collaboration of GGUS and DANTE No collaboration of GGUS and DANTE for now

4. Plans for the next period

  • Integration of Operations Portal in GGUS. This action is postponed as requested by Operations Portal admins.
  • Fully integrate the CMS VO in GGUS and retire the interface to Savannah.
  • Migrate GGUS shopping list from Savannah to JIRA.
  • Implement alarm process through GGUS in case of failures of operational tools.

GGUS system

  • Migrate GGUS to the xGUS framework
  • Shibboleth authentication

GGUS web portal

  • Implement a bulk submit feature.

Interfaces with other systems

  • Implement interface to XSEDE RT system
  • Implement interface to PRACE RT system.