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Inspire reports menu: Home SA1 weekly Reports SA1 Task QR Reports NGI QR Reports NGI QR User support Reports

1. Task Meetings

Date (dd/mm/yyyy) Url Indico Agenda Title Outcome
weekly (phone): Participants Maria Dimou, Helmut Dres, Guenter Grein "shopping list" meeting traceable at: and
monthly (web conf): Representatives from EMI, EGI, IGE, NGIs, GGUS team, WLCG GGUS Advisory Board (GGUS-AB) meeting Further development of GGUS system
need driven no INDICO URL one on one meetings with NGI interface developers testing the interfaces, resolving interface issues
need driven no INDICO URL meetings with EGI-SA2 definition of the technology support workflows and their implementation

2. Main Achievements

New report ETA accuracy introduced in the Report Generator.

GGUS structure

Support units

Decommissioned support units

  • "UCST"
  • "EMI QA"
  • "EMI Testbeds"
  • "EMI Release Management"
  • "EMI Common"
  • "EMI Common Data Library"
  • "ISIN"
  • "gLite VOBOX"
  • "gLite UI"
  • "gLite WN"
  • "StratusLab"
  • "NGI_IE"

Renamed support units

  • "IGE" -> "EGCF"
  • "gLite WMS" -> "WMS"

Merged support units

  • "SAGA-SD" + "SAGA" -> "SAGA"
  • "MPI User Support" + "MPI" -> "MPI"
  • "APEL EMI" + "APEL" -> "APEL"

New support units

  • "NGI_ZA"


Introduced new VO

  • ""

Review of VOs with low number of tickets or without any tickets in GGUS and checking the members of the VO mailing lists.

GGUS web portal

  • New "Did you knows?" about the following topics:
 - Changes with the end of EMI.
 - Notification on re-opening alarm tickets.
  • Renewed GGUS service certificate used for signing alarm notifications.
  • Renewed GGUS host certificate.
  • A SAML/Shibboleth based access to GGUS is implemented on the test instance. Testing is ongoing.
  • Updated documentation in EGI wiki.

GGUS system

Interfaces with other ticketing systems

  • Fixed bugs in interface to CERN SNOW.

Alarm tests after GGUS releases

  • Executed the alarm and interface tests after each GGUS release.

High availability

  • Moved GGUS test instance to the new high availability structures for testing the processes.

3. Issues and Mitigation

Issue Description Mitigation Description
Collaboration of GGUS and PRACE This action is postponed as it has only low priority for PRACE at the moment.
Collaboration of GGUS and MAPPER MAPPER decided to use an xGUS instance. Setting up the xGUS instance is work in progress.
Collaboration of GGUS and DANTE A meeting with DANTE representatives is planned for the EGI CF in Madrid.

4. Plans for the next period

GGUS structure

GGUS web portal

Interfaces with other systems

  • Finish implementation of xGUS instance for MAPPER.
  • Start implementation of interface to DANTE ticketing system.
  • Migrate GOC DB interface to PI version 6.
  • Implement interface to PRACE RT system.