NGI International Task Review MS109 Finland

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This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering Requirements are gathered through direct communication between the NGI_FI support people and researchers. 3 No immediate pressure to improve
NA3.3N U-N-14 U-N-15 Application Database The existence of the Apps database were noticed very recently so no benefit from it yet. We need to start putting our application information there in . 2 Better dissemination of the AppDB to users.
NA3.3N U-N-16 U-N-17 Training NGI_FI arranges twice a year training for grid users and on request also for resource site administrators 4 Training for collaboration possibilities and different VOs under EGI could be improved.
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy NGI_FI gives consultancy for all (grid)user support requests and actively tries to attract new research groups / communities by personal consulting. 4 Better documentation and tool generalization from individual support cases.

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering No specific requirements gathering process in place. Requirements arise from daily operations. NGI provides input, e.g. to OMB when new requirements are foreseen 4 more effectively push also non critical requirements
SA1.1N O-N-9 Operations Coordination Operational coordination is sufficient to provide good quality experience for national grid infrastructure users. NGI_FI participates frequently in OMB meetings. 3 we are currently both renewing the hardware in national resource centers and at the same time also further strengthening operational practices.
SA1.2N O-N-9 Security NGI_FI has a good collaboration with head of security in NDGF and information about vulnerabilities is propagated appropriately. Also local operators very actively follow possibly security threats and reacts on those. 4 Named security contacts in each resource center are needed and sites could react even more quickly on security alerts and fixes.

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems within NGI_FI 4 -
SA1.4N O-N-3 Monitoring NAGIOS monitoring has been deployed for CSC resources and other sites will be included when new hardware are operational 3 Monitoring of ARC resources through EGI will surely still arise some technical issues in probes
SA1.5N O-N-2 Accounting The new version of SGAS accounting tool is deployed. Also old accounting data was converted to the new system. Relevant statistics are transferred through NDGF to central APEL database 4 Better visualization of data for Principal investigators regarding their usage of resurces through different middlewares
SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal We have not deployed the regionalized versions of these tools. 0 no current plans to deploy these in the near future
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk We have our own RT system at national level which is not connected to GGUS. 3 Also DEISA/PRACE has its own ticketing system, maybe we could have one for European computing infrastructures. Then it would be more attractive to connect national ones with it.
SA1.8N O-N-5 O-N-8 Core Services Core services provided by NGI_FI (e.g. GIIS, sBDII, VOMS) works fine. 4 -

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development NGI_FI is active in EGI policy work in different levels. Local policies are adapted to match EGI ones when possible. 4 Provisioning of cloud and visualized resources need to incorporated to many policies.
NA2.2N E-N-2 Dissemination EGI activities are disseminated through various channels (CSC magazines, user mailing lists). 4 Dissemination of local activities towards EGI could be improved