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NGI International Task Review MS109 Croatia

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This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA3.3N U-N-3 U-N-13 Requirements Gathering Croatian NGI has no funding in this activity. 0
NA3.3N U-N-14 U-N-15 Application Database Croatian NGI has no funding in this activity. 0
NA3.3N U-N-16 U-N-17 Training Croatian NGI has no funding in this activity. 0
NA3.3N U-N-12 U-N-18 U-N-19 Consultancy Croatian NGI has no funding in this activity. 0

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.4N O-N-9 Requirements Gathering Requirements are submitted by the NGI staff. Site admins use local communication channels to discuss requirements with NGI staff. At the beginning of EGI there was no single point for submitting new requirements (thus the lower score). Staff had to use legacy systems (e.g. savannah), general helpdesk or direct email contact. With the clear definition of RT queue for requirements things greatly improved. 3
SA1.1N O-N-9 Operations Coordination EGI mailing lists are efficient communication channel. In some cases there is a bit overlap between lists which leads to repeated emails, however this is problem of senders not the system itself. We find OMBs useful, but it would be better to make them shorter. Croatian NGI members also regularly attend Grid Operations Meetings. 4 Make clear distinction between mailing lists and instruct staff to stick to only specific lists. Make OMBs shorter. It could be possible to move more technical topics to Grid Operations Meetings. OMB could then focus on policies and big changes in the infrastructure.
SA1.2N O-N-9 Security Security activity is well organized with well defined procedures. The problem is that the funding level for this activity is extremely small. The biggest issue are service security challenges which require a lot more resources than we have been allocated. 3 Service security challenge system and procedure should be modified to fit the effort allocated to this activity.

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
SA1.3N O-N-9 Software Rollout Croatian NGI participates in staged rollout of APEL and in some cases SAM/Nagios. At the beginning of project software release procedure was not defined and EGEE process was used. This required staff to become familiar both with legacy systems (i.e. savannah) and the new system. 3 We expect that the whole activity will become much more stable once all middleware components start using EGI software release process.
SA1.4N O-N-3 Monitoring Croatian NGI has been running national instance of SAM/Nagios from the beginning of project. System is fairly stable, but first year saw a lot of releases and changes in components. SAM/Nagios is released through official release process so major bugs are spotted before deployment in production. 4 In the following years we expect that releases will happen less often. With the transition of development of Nagios probes to EMI we expect to see improved probes.
SA1.5N O-N-2 Accounting All sites migrated from the old RGMA based service to the new ActiveMQ service in 2010. Croatian NGI has no national accounting instance, as the regional APEL has not yet been released. National instance will be deployed once the regional APEL is released. 4
SA1.4N O-N-1 O-N-4 Configuration Repository and Operations Portal Croatian NGI has no national GOCDB or Operations portal instance. ROD staff primarily relies on SAM/Nagios as source of alarms so central Operations portal is an overhead. We do not plan to deploy national Operations portal. Deployment of national GOCDB will be assessed once the regional GOCDB with MySQL support is released. 3
SA1.6N SA1.7N O-N-6 O-N-7 Helpdesk Croatian NGI has no national helpdesk interfaces with GGUS and we do not plan to deploy one. We currently use support unit in the central GGUS and find it satisfactory. 5
SA1.8N O-N-5 O-N-8 Core Services Croatian NGI have been running top BDII, MyProxy and national CA since EGEE. There are no issues to report with these services. We expect short increase in effort once the EMI is released. 5

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE EGI_DS Name Assessment Score How to Improve
NA2.3N Policy Development Croatian NGI has no funding in this activity. 0
NA2.2N E-N-2 Dissemination Croatian NGI has no funding in this activity. 0