EGI-InSPIRE:Sa1 2013-06-18

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Contents


Progress of SA1 issues

https://rt.egi.eu/guest/Ticket/Display.html?id=4981 A second, more detailed review to promote service exchange across NGIs is being prepared: https://www.surveymonkey.com/s/NGI_services_provisioning_and_usage

Milestones/Deliverables

MS431 Deployed Middleware Support Unit Operations procedures: still in internal review

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

No report received

SA1.6 Helpdesk

SA1.7 Support

Software Support

DMSU tickets flow Jun 9 -- 15
assigned 2
back to tpm 0
reassigned to 3rd level 1
solved 2
open DMSU tickets status
assigned 0
in progress 0
waiting for reply 2
on hold 2

Network Support

On hold

SA1.8 Availability and core services

Nothing new to report

Documentation

Meetings

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