EGI-InSPIRE:Sa1 2013-01-08

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Contents


Progress of SA1 issues

Nothing new to report.

Milestones/Deliverables

SA1.1 Activity Management

MEETINGS

ACTIVITIES

SA1.2 Security

SA1.3 Staged rollout

SA1.3 Integration

SA1.4 Central tools

SA1.5 Accounting

SA1.6 Helpdesk

SA1.7 Support

Software Support

Fairly quiet times, low ticket load in these weeks.

All the handled issues are very specific, no particular ones to report to general attention.

DMSU tickets flow Dec 16-22 Dec 23-29 Dec 30 - Jan 5
assigned 6 2 9
back to tpm 1 0 1
reassigned to 3rd level 4 1 8
solved 2 0 0
open DMSU tickets status
assigned 0
in progress 2
waiting for reply 4
on hold 6

Network Support

No report received

SA1.8 Availability and core services

Documentation

Meetings

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