GGUS:WLCG Google Earth Dashboard FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR WLCG Google Earth Dashboard SUPPORT UNIT
Responsible Unit
WLCG Google Earth Dashboard
Helpdesk 
GGUS (Operations Helpdesk by TPM)

Contents

What is the purpose of the WLCG Google Earth Dashboard Support?

The support unit handles any requests related to the WLCG Google Earth dashboard, from the retrieval of information all the way to the display.

For which components does WLCG Google Earth Dashboard provide support?

WLCG Google earth (see [1] if the google earth plugin has already been installed on your browser, and [2] for the documentation)

Which quality of service (QoS) will you provide?

Best Effort support

Who will assign tickets to WLCG Google Earth Dashboard Support?

Tickets are usually assigned by the TPM

Are tickets typically solved in WLCG Google Earth Dashboard Support or reassigned elsewhere?

Tickets are usually solved by the Unit

Who is responsible for WLCG Google Earth Dashboard Support?

wlcg-monitoring@cern.ch

What documentation is available on WLCG Google Earth Dashboard Support?

What is the usual "Type of Issue" for the tickets of WLCG Google Earth Dashboard?

Monitoring

Comments

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the WLCG Google Earth Dashboard team.

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