GGUS:Messaging FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Messaging SUPPORT UNIT
Responsible Unit
Messaging
Helpdesk 
GGUS (Operations Helpdesk by TPM)

Contents

What is the purpose of the Messaging Support?

To support the usage of the Messaging infrastructure for operational tools.

For which components does Messaging provide support?

MSG-broker

Which quality of service (QoS) will you provide?

Medium

Who will assign tickets to Messaging Support?

Operational tools developers, administrators or TPM

Are tickets typically solved in Messaging Support or reassigned elsewhere?

unknown

Who is responsible for Messaging Support?

Members of the Messaging support team

What documentation is available on Messaging Support?

Documentation is available at https://wiki.egi.eu/wiki/Message_brokers

What is the usual "Type of Issue" for the tickets of Messaging?

Other

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the Messaging team.

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