GGUS:DPM Development FAQ

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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR DPM Development SUPPORT UNIT
Responsible Unit
DPM Development
Helpdesk 
GGUS (Operations Helpdesk by TPM)

Contents

What is the purpose of the DPM Development Support?

Supporting the DPM software. The SU operates as a 3rd level support unit for EMI.

For which components does DPM Development provide support?

DPM (Disk Pool Manager) software

Which quality of service (QoS) will you provide?

FAQ_GGUS-QoS-Levels

Who will assign tickets to DPM Development Support?

Tickets are usually assigned by the DMSU

Are tickets typically solved in DPM Development Support or reassigned elsewhere?

Tickets are usually solved by the Unit

Who is responsible for DPM Development Support?

The gLite Data Management Product Team

What documentation is available on DPM Development Support?

What is the usual "Type of Issue" for the tickets of DPM Development?

Data Management

Comments

No comments.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket indicating that it should be directed at the DPM Development team.

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