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Difference between revisions of "VO Services"
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* '''provide feedback regarding specific tools and/or services''' | * '''provide feedback regarding specific tools and/or services''' | ||
The established workflow assumes that, while interacting with the VO managers, | The established workflow assumes that, while interacting with the VO managers, VO Services staff can involve different experts in the discussions, and bridge VO managers requests with the appropriate support units. | ||
Through the interactions with the VO managers, different requirements can emerge. | Through the interactions with the VO managers, different requirements can emerge. In this case, it is the VO Services Support Unit responsibility to summarize the discussion into a requirement, and insert it in [https://rt.egi.eu | EGI Request Tracker]. USCT is then responsible for the requirement follow up. | ||
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Revision as of 12:09, 25 February 2011
Introduction
Setting up and operating a VO is a complex task that requires an important effort for ensuring a high quality of services. Many tools and services are available in EGI that rely on the VO information, and sometimes, procedures are neither easily available nor complete. The EGI VO Services subtask aims at supporting VOs in the whole process of start-up, management and operation, pointing out to tools, services, documentation and procedural guidelines to maximize the usage of the resources.
The VO services activities are summarized in four main points:
- VO Management Support: To set up a central documentation point with procedures, FAQ and a single contact point.
- Promote VO activities: To ease the access to tools and services to foster production quality by the users of a VO.
- VO Infrastructure Monitoring: To aid setting up tools for monitoring the resources under the point of view of the VO.
- VO Infrastructure Usage: To support the monitoring on the usage of the resources by the users from a VO or a VRC.
VO Management Support
Consultancy and Support
The GGUS VO Services Support Unit is one of the official communication channel at VO Managers diposal to receive support regarding procedures, services and tools they operate in their daily work. It has been established to provide a closer link with the technical services staff so that VO managers can:
- ask for consultancy services regarding tools and services
- ask for support while operating their VO
- ask for clarification of procedures or documentation improvements
- provide feedback regarding specific tools and/or services
The established workflow assumes that, while interacting with the VO managers, VO Services staff can involve different experts in the discussions, and bridge VO managers requests with the appropriate support units.
Through the interactions with the VO managers, different requirements can emerge. In this case, it is the VO Services Support Unit responsibility to summarize the discussion into a requirement, and insert it in | EGI Request Tracker. USCT is then responsible for the requirement follow up.
VO Management Documentation
Complementary documentation
- Core VO services evaluation (version 1.0.2)
- Survey on monitoring tools (version 1.0.5)
- Ganga + Diane + minidashboard evaluation (version 1.0.2)
Services
VO Infrastructure Monitoring
https://tomtools.cern.ch/confluence/display/SAMDOC/Update-07
Activity documentation
Workplans
USAG Presentations
Revision history
| Version | Authors | Date | Comments |
|---|---|---|---|
| 1.00 | Ignacio Blanquer, Goncalo Borges | 2010-12-09 | Initial draft |
| 1.01 | Ignacio Blanquer, Goncalo Borges | 2011-02-24 | Reorganization of the Wiki information |