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Difference between revisions of "Track User Support Requirements"
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==Status at UCB== | ==Status at UCB== | ||
__TOC__ | |||
<!--- | |||
<span style="color:red">'''This Page Is Under Construction'''</span> | |||
---> | |||
=Requirements from user communities= | |||
== UMD requirements discussed and approved by UCB == | |||
{| border="1" cellspacing="0" cellpadding="3" | |||
! Name of the topic | |||
! Related requirements | |||
! Date when has been flagged as priotiry topic by the UBC | |||
! Current status | |||
|- | |||
|1.Increased stability and scalability for gLite WMS | |||
|<rss desc=on width=200 title=off>https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb1'</rss> | |||
| 30 Nov 2010 | |||
| Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: only 1 reply received so far: https://rt.egi.eu/rt/Ticket/Display.html?id=704<br> | |||
Feb 2011: UCST invited the providers of reusable tools to comment on the requirement | |||
|- | |||
|2.Better (more verbose and informative) error messages | |||
|<rss desc=on width=200 title=off>https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb2'</rss> | |||
| 30 Nov 2010 | |||
| Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet.<br> | |||
Feb 2011: UCST invited the providers of reusable tools to comment on the requirement | |||
|- | |||
|3.Fixing the known bugs before adding new features | |||
|<rss desc=on width=200 title=off>https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb3'</rss> | |||
| 30 Nov 2010 | |||
| Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet.<br> | |||
Feb 2011: UCST invited the providers of reusable tools to comment on the requirement | |||
|- | |||
|4.Coherency of command line commands, parameters and APIs | |||
|<rss desc=on width=200 title=off>https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb4'</rss> | |||
[https://rt.egi.eu/rt/Ticket/Display.html?id=665 <span style="color:green">'''Resolved #665'''</span>]<br> | |||
| 30 Nov 2010 | |||
| Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet.<br> | |||
Feb 2011: UCST invited the providers of reusable tools to comment on the requirement | |||
<!--- | |||
[https://rt.egi.eu/rt/Ticket/Display.html?id=681 #681 (split) -> 1149] | |||
---> | |||
|- | |||
|5.Better feedback about jobs, automated resubmission of jobs that are stuck on sites | |||
|<rss desc=on width=200 title=off>https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb5'</rss> | |||
[https://rt.egi.eu/rt/Ticket/Display.html?id=660 <span style="color:green">'''Resolved #660'''</span>]<br> | |||
| 30 Nov 2010 | |||
| Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet.<br> | |||
Feb 2011: UCST invited the providers of reusable tools to comment on the requirement | |||
|- | |||
|} | |||
{|style="border:1px solid darkgray;" | {|style="border:1px solid darkgray;" | ||
Revision as of 12:02, 25 March 2011
| Main | Submit | Track |
| UMD (TCB) | Operations (OMB) | User Support (UCB) |
Status at UCB
Requirements from user communities
UMD requirements discussed and approved by UCB
| Name of the topic | Related requirements | Date when has been flagged as priotiry topic by the UBC | Current status |
|---|---|---|---|
| 1.Increased stability and scalability for gLite WMS | Extension:RSS -- Error: "https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb1'" is not in the list of allowed feeds. There are no allowed feed URLs in the list. | 30 Nov 2010 | Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: only 1 reply received so far: https://rt.egi.eu/rt/Ticket/Display.html?id=704 Feb 2011: UCST invited the providers of reusable tools to comment on the requirement |
| 2.Better (more verbose and informative) error messages | Extension:RSS -- Error: "https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb2'" is not in the list of allowed feeds. There are no allowed feed URLs in the list. | 30 Nov 2010 | Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet. Feb 2011: UCST invited the providers of reusable tools to comment on the requirement |
| 3.Fixing the known bugs before adding new features | Extension:RSS -- Error: "https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb3'" is not in the list of allowed feeds. There are no allowed feed URLs in the list. | 30 Nov 2010 | Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet. Feb 2011: UCST invited the providers of reusable tools to comment on the requirement |
| 4.Coherency of command line commands, parameters and APIs | Extension:RSS -- Error: "https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb4'" is not in the list of allowed feeds. There are no allowed feed URLs in the list. | 30 Nov 2010 | Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet. Feb 2011: UCST invited the providers of reusable tools to comment on the requirement |
| 5.Better feedback about jobs, automated resubmission of jobs that are stuck on sites | Extension:RSS -- Error: "https://service-requirements:Teoer02i@rt.egi.eu/requirements/Search/Results.rdf?Order=DESC&OrderBy=Created&Query=Queue%20%3D%20'requirements'%20AND%20'CF.{Custom%20Tag}'%20%3D%20'ucb5'" is not in the list of allowed feeds. There are no allowed feed URLs in the list. | 30 Nov 2010 | Jan 2011: UCST asked ticket submitters to provide technical details about the circumstances under which the scalability and stability problems were experienced: no updates received yet. Feb 2011: UCST invited the providers of reusable tools to comment on the requirement |
| Requirement Status | ||||||
|---|---|---|---|---|---|---|
| UCB Requirements | New | Open | Accepted | Stalled | Resolved | Rejected |
Requirements are discussed at UCB
Board Tag: UCB
Status at TCB
| Requirement Status | ||||||
|---|---|---|---|---|---|---|
| UCB Requirements | New | Open | Accepted | Stalled | Resolved | Rejected |
Requirements were discussed at UCB and transfered to TCB
Board Tag: UCB_TCB
User Support Status
Requirements in process by User Support
Board Tag: Not equal to UCB, UCB_TCB
Current Statistics
- Today
- Example.jpg
User Support tickets per Category
- Example.jpg
User Support tickets per Requestor
- Example.jpg
User Support tickets per Status
History Statistics
- Last Week
- Example.jpg
User Support tickets per Category
- Example.jpg
User Support tickets per Requestor
- Example.jpg
User Support tickets per Status
- Last Month
- Example.jpg
User Support tickets per Category
- Example.jpg
User Support tickets per Requestor
- Example.jpg
User Support tickets per Status
- Last 3 Months
- Example.jpg
User Support tickets per Category
- Example.jpg
User Support tickets per Requestor
- Example.jpg
User Support tickets per Status
- Last 6 Months
- Example.jpg
User Support tickets per Category
- Example.jpg
User Support tickets per Requestor
- Example.jpg
User Support tickets per Status