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• EGI Core activities:2013-bidding 2nd level support (community platform)
  ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support.
  2 KB (320 words) - 15:37, 6 June 2016
• GGUS:Web Service Field Mapping
  ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
  871 bytes (134 words) - 08:30, 28 June 2013
• EGI-InSPIRE:Sa1 2014-04-29
  =SA1.6 Helpdesk=
  1,000 bytes (132 words) - 18:36, 6 January 2015
• EGI-InSPIRE:SA1.6-QR4
  ...ued aqnd resulted in a few refinements and modifications of the technology helpdesk. The main effort was spend in defining and implementing the the software pr The next quarter will see the first major live test of the technology helpdesk with the EMI-1 release.
  4 KB (627 words) - 19:08, 6 January 2015
• GGUS:EDUPERT FAQ
  |Helpdesk=Operations
  914 bytes (139 words) - 14:41, 4 February 2014
• NGI International Task Review MS124 France
  | HelpdeskInfrastructure_Assessment = Using the EGI helpdesk system ...astructure_HowToImprove = continue the assess the importance of a national helpdesk
  3 KB (390 words) - 17:08, 18 February 2013
• EGI-InSPIRE:Sa1 2014-01-07
  =SA1.6 Helpdesk=
  1 KB (149 words) - 18:31, 6 January 2015
• GGUS:WLCG MoU Values
  ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
  1,022 bytes (150 words) - 11:25, 10 November 2017
• EGI-InSPIRE:SA1 slots for EGI Technical Forum
  * Roadmap for the EGI helpdesk and NGI support teams, coord Gergely Sipos ...GI User Support services which is NA3) to SN: replaces Roadmap for the EGI helpdesk and NGI support teams, more time needed===
  3 KB (464 words) - 16:20, 6 January 2015
• New Availability Reporting
  ** the NGI helpdesk (where available) ...regional SAM) and a complementary set of optional services (e.g. the local helpdesk, VOMS, etc.)
  5 KB (821 words) - 16:11, 6 January 2015
• GGUS:VO Support FAQ
  ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
  2 KB (245 words) - 11:10, 17 October 2018
• GGUS:ROC LA FAQ
  Grid Infrastructure, processing tickets coming from the local support helpdesk as well as
  983 bytes (144 words) - 11:23, 21 January 2013
• EGI-InSPIRE:Jra1 2013-11-26
  </li><li> Integration of the global GGUS helpdesk
  2 KB (238 words) - 11:44, 6 January 2015
• EGI-InSPIRE:ARC integration
  | &nbsp; ARC support is provided by the ARC product team through the EGI Helpdesk with base level of service support.&nbsp;
  1 KB (199 words) - 23:31, 24 December 2014
• NGI International Task Review MS124 Romania
  | HelpdeskInfrastructure_Assessment = use GGUS helpdesk
  2 KB (196 words) - 13:27, 21 February 2013
• EGI-InSPIRE:Plan 2013 Milestones
  ** Accounting, helpdesk integration with PRACE = SA1.6 Helpdesk =
  3 KB (374 words) - 19:54, 24 December 2014
• GGUS:Helpdesk (GGUS) FAQ
  |Unit= Helpdesk (GGUS)
  1 KB (180 words) - 14:17, 29 November 2019
• EGI-InSPIRE:SA1 EGI Global tasks assessments
  ...the central grid oversight activities. It is fully interfaced with the EGI Helpdesk and the monitoring system through the message passing. It is a critical com ==== Helpdesk ====
  9 KB (1,304 words) - 16:20, 6 January 2015
• EGI-InSPIRE:Sa1 2014-04-08
  =SA1.6 Helpdesk=
  1 KB (168 words) - 18:36, 6 January 2015
• EGI Core activities:PHASE II
  == Helpdesk (GGUS) <br> == ...rough a distributed helpdesk with central coordination (GGUS). The central helpdesk provides a single interface for support. The central system is interfaced t
  10 KB (1,384 words) - 09:54, 24 June 2021

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