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  • {{GGUS-FAQ |Helpdesk=Operations
    1 KB (169 words) - 15:46, 29 November 2019
  • {{GGUS-FAQ |Helpdesk=Operations
    914 bytes (139 words) - 14:41, 4 February 2014
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    6 KB (945 words) - 16:08, 5 May 2014
  • {{GGUS-FAQ ...tation= It is partially available as a technical documentation for PL-Grid Helpdesk containing e.g. statuses and allowed transitions between them. Note this is
    1 KB (217 words) - 10:48, 1 April 2011
  • ...ck is done by 97% of the support units. The new FAQ can be found at [[GGUS:FAQ]] ...SAM/Nagios EGI Support)<br> Additionally the VO “Fusion” was integrated in GGUS.
    4 KB (673 words) - 19:08, 6 January 2015
  • [[Category:FAQ Former support units (GGUS)]] {{GGUS-FAQ
    3 KB (465 words) - 09:14, 31 October 2018
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    8 KB (1,137 words) - 16:14, 23 June 2021
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    10 KB (1,501 words) - 16:01, 5 May 2014
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    8 KB (1,232 words) - 10:02, 24 July 2013
  • {{GGUS-FAQ ...provide support for problems not solvable by the first level support (the Helpdesk). Problem assigned to the DMSU are analysed by the software experts and set
    1 KB (244 words) - 08:33, 9 May 2013
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    10 KB (1,503 words) - 10:16, 19 June 2015
  • #redirect [[GGUS:SOAP_Interface_FAQ]] ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>'''
    11 KB (1,650 words) - 10:14, 28 June 2013
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    9 KB (1,205 words) - 11:19, 5 October 2020
  • = Task 6: Helpdesk Infrastructure = * (NGI) Regional helpdesk
    7 KB (986 words) - 23:26, 24 December 2014
  • [[FAQ GGUS-QoS-Levels|Quality of Support (QoS) levels are definition. ]] | Incident Management Helpdesk
    4 KB (512 words) - 14:16, 20 March 2015
  • ...umentation]</span>''' / '''<span class="plainlinks">[https://ggus.eu/ GGUS Helpdesk]</span>''' [[Category:FAQ Interfaces (GGUS)]]
    17 KB (2,430 words) - 09:06, 19 June 2015
  • ...ndex.php?mode=register_info Register] into GGUS tool as support staff''' - GGUS is a ticketing system which is used for operational purpose within EGI. Wit *[[FAQ Regional Operator on Duty|ROD&nbsp;FAQ]] - Frequently Asked Questions related to ROD work<br>
    8 KB (1,314 words) - 14:50, 23 October 2014
  • [[FAQ GGUS-QoS-Levels|Quality of Support (QoS) levels are definition. ]] | Incident Management Helpdesk
    21 KB (2,434 words) - 16:13, 29 August 2014
  • * [http://www.ggus.org/ EGI Helpdesk based on GGUS/xGUS] ** GGUS helpdesk: Torsten Antoni, Helmut Dres, Guenter Grein /KIT
    10 KB (1,497 words) - 19:32, 24 December 2014
  • {{GGUS-header-edit|FAQ GGUS-User-Guide}} ...ul to explaining what happens when you request help. Use the GGUS [https://ggus.eu web interface] to create the ticket.
    22 KB (3,573 words) - 15:42, 17 September 2018

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