EGI-InSPIRE:SA1.6-QR14
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EGI Inspire Main page |
Inspire reports menu: | Home • | SA1 weekly Reports • | SA1 Task QR Reports • | NGI QR Reports • | NGI QR User support Reports |
1. Task Meetings
Date (dd/mm/yyyy) | Url Indico Agenda | Title | Outcome |
---|---|---|---|
weekly (phone): Participants Maria Dimou, Helmut Dres, Guenter Grein | https://www.egi.eu/indico/categoryDisplay.py?categId=27 | "shopping list" meeting | traceable at: https://savannah.cern.ch/projects/esc/ and https://rt.egi.eu/rt/Dashboards/2636/GGUS-Requirements |
monthly (web conf): Representatives from Technology Providers, NGIs, GGUS team, WLCG | https://indico.egi.eu/indico/categoryDisplay.py?categId=78 | GGUS Advisory Board (GGUS-AB) meeting | Further development of GGUS system |
need driven | no INDICO URL | one on one meetings with NGI interface developers | testing the interfaces, resolving interface issues |
need driven | no INDICO URL | meetings with EGI-SA2 | definition of the technology support workflows and their implementation |
2. Main Achievements
GGUS structure
Support units
Decommissioned support units
- "Condor Utils"
- "ETICS"
- "Torque Utils"
New support units
- "UMD Product Submission"
- "IDGF"
- "CVMFS"
GGUS web portal
- New "Did you knows?" about the following topics:
- Duplicate ticket.
- Display the quality of service of the support units on an info page at the portal
- Removed Type of Problem "Batch"
- Added the attribute "Ticket priority" to the XML output of the search results
GGUS system
- Adapted the synchronization with GOCDB according to the changed PI
Interfaces with other ticketing systems
- Further improvements to the GGUS-SNOW interface
Alarm tests after GGUS releases
- Executed the alarm and interface tests after each GGUS release.
3. Issues and Mitigation
Issue Description | Mitigation Description |
---|---|
Collaboration of GGUS and PRACE | This action is postponed as it has only low priority for PRACE at the moment. |
Collaboration of GGUS and MAPPER | The xGUS instance is ready for going life. Waiting for the go from the MAPPER people. |
Collaboration of GGUS and DANTE | No collaboration of GGUS and DANTE for now |
4. Plans for the next period
- Integration of Operations Portal in GGUS. This action is postponed as requested by Operations Portal admins.
- Fully integrate the CMS VO in GGUS and retire the interface to Savannah.
- Migrate GGUS shopping list from Savannah to JIRA.
- Implement alarm process through GGUS in case of failures of operational tools.
- Implement work flow for tickets needing information about UMD releases when issue was solved by PTs.
- Integration of support unit for EDUPERT
GGUS system
- Migrate GGUS to the xGUS framework
- Shibboleth authentication
- Finalize fail safe architecture
GGUS web portal
- Implement a bulk submit feature.
Interfaces with other systems
- Implement interface to XSEDE RT system
- Implement interface to PRACE RT system.