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| | see https://confluence.egi.eu/display/EGISLM/Performance |
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| This page provides:
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| *information on the service level targets of Resource Centres and NGIs/EIROs used for performance monthly reports
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| *links to MyEGI and the Operations Portal providing on-line access to performance figures
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| *links to the monthly performance reports.<br>
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| {| border="1" class="wikitable"
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| |- style="background-color: lightgray;"
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| | '''Type of '''
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| '''infrastructure'''
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| '''Service Level Statistics '''
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| <small>'''(Operations Portal - certificate required) '''</small>
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| '''A/R Monthly Reports'''
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| | '''Profile for A/R Computations'''
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| | '''Service Level Targets'''
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| | '''OLA'''
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| | '''Resource Centres'''
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| [https://operations-portal.egi.eu/availability/siteAvailabilities on-line statistics]
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| | [[Availability and reliability monthly statistics#Resource_Centres|RC monthly reports]]
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| | ROC_CRITICAL
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| | [[SLM/RC Service Levels|levels and targets]]
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| | [https://documents.egi.eu/document/31 RC OLA]
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| | '''NGI/EIRO'''
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| | [https://operations-portal.egi.eu/availability/topbdiiList Top-BDII on-line statistics]
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| | [[Availability and reliability monthly statistics#Resource_Infrastructures|NGI monthly reports]]
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| | ROC
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| | [[SLM/RP Service Levels|levels and targets]]
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| | [https://documents.egi.eu/document/463 RP OLA]
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| |}
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| *[[Underperforming sites and suspensions|Underperforming sites and suspensions]]
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| = Authoritative Top-BDII instances =
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| [[Top-BDII list for NGI|LIST of NGIs' authoritative Top-BDIIs]] (used for Availability and Reliability computation)
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| = NGI services in GOCDB =
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| *NGI_IL: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=91141&grid_id=0 Services]|[https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=114543&graph=1&startdate=01-01-2012&enddate=07-02-2012 Statistics]
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| *NGI_IT: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=58926&grid_id=0 Services] | [https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=114164&graph=1&startdate=&enddate= Statistics]
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| *NGI_PL: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=102152&grid_id=0 Services]|[https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=115283&graph=1&startdate=&enddate= Statistics]
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| *NGI_UA: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=106325&grid_id=0 Services] | [https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=115603&graph=1&startdate=&enddate= Statistics]
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| = Links =
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| *Find Resource Centres [[GOCDB#Resource_Centres|by status]]
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| *Definition of Availability and Reliability and related computation algorithm ([https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf?version=1&modificationDate=1314361543000 paper])
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| *NEW! [[Availability SAM tests|List of Nagios tests]] used for availability computation
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| *[https://tomtools.cern.ch/confluence/display/SAM/ACE Availability Computation Engine (ACE) home page]
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| *[[PROC04|Procedure for oversight of availability and reliability performance]]
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| *Impact of change of suspension policy for under-performing sites: [[Availability and reliability threshold change impact|report]]
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| <!-- DEPRECATED LINKS
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| * [https://twiki.cern.ch/twiki/pub/LCG/GridView/Gridview_Service_Availability_Computation.pdf paper]
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| * [https://twiki.cern.ch/twiki/bin/view/LCG/ACE (Old) Availability Computation Engine] (ACE)
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/MonthlyAvailability EGEE-III Comments on site availability and reliability statistics]
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| *[http://gvdev.cern.ch/GVPC/Excel/ '''(DEPRECATED)''' GridView availability/reliability report generator] (providing access to the database including Nagios results for OPS and SAM results for VOs)
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| *[http://gridview015.cern.ch/GVPC/Excel/ACE/ ACE report generator]
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| *[https://gvdev.cern.ch/ACEVAL/ace_index.php ACE visualization portal]-->
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| [[Category:Service_Level_Management|*]]
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The wiki is deprecated and due to be decommissioned by the end of September 2022.