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| {{Template:Op menubar}} {{TOC_right}}
| | see https://confluence.egi.eu/display/EGISLM/Performance |
| [[Category:Service Level Management]]
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| This page provides:
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| * information on the service level targets of Resource Centres and NGIs/EIROs used for performance monthly reports
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| * links to MyEGI and the Operations Portal providing on-line access to performance figures
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| * links to the monthly performance reports.
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| {| border="1"
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| |- style="background-color: lightgray;"
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| | '''Type of '''
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| '''infrastructure'''
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| | '''Service Level Statistics'''
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| | '''Monthly Reports'''
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| | '''Profile for A/R Computations'''
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| | '''Service Level Targets'''
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| | OLA
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| |-
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| | '''Resource Centres'''
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| | [https://operations-portal.egi.eu/availability/siteAvailabilities on-line statistics] (from Operations Portal, certificate required)
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| | RC [[Availability_and_reliability_monthly_statistics#Resource_Centres | monthly reports]]
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| | ROC_CRITICAL
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| | [[SLM/RC_Service_Levels|levels and targets]]
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| | [https://documents.egi.eu/document/31 RC OLA]
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| |-
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| | '''NGI/EIRO'''
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| | [https://operations-portal.egi.eu/availability/topbdiiList Top-BDII on-line statistics] (from Operations Portal, certificate required)
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| | NGI [[Availability_and_reliability_monthly_statistics#Resource_Infrastructures| monthly reports]]
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| | ROC
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| | [[SLM/RP_Service_Levels |levels and targets]]
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| | [https://documents.egi.eu/document/463 RP OLA]
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| |}
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| *[https://wiki.egi.eu/wiki/Underperforming_sites_and_suspensions Underperforming sites and suspensions]
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| = Authoritative Top-BDII instances =
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| [[Top-BDII list for NGI | LIST]] of NGIs' authoritative Top-BDIIs (used for Availability and Reliability computation)
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| = NGI services in GOCDB =
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| * NGI_IL: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=91141&grid_id=0 Services]|[https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=114543&graph=1&startdate=01-01-2012&enddate=07-02-2012 Statistics]
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| * NGI_IT: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=58926&grid_id=0 Services] | [https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=114164&graph=1&startdate=&enddate= Statistics]
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| * NGI_PL: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=102152&grid_id=0 Services]|[https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=115283&graph=1&startdate=&enddate= Statistics]
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| * NGI_UA: [https://goc.egi.eu/portal/index.php?Page_Type=View_Object&object_id=106325&grid_id=0 Services] | [https://grid-monitoring.cern.ch/myegi/sa/?view=3&facelist_values_groups=&vo=37&profile=2&site=115603&graph=1&startdate=&enddate= Statistics]
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| = Links =
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_cert_status_date&certification_status=Certified Certified] Resource Centres
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| * Find all Certified sites in a given NGI/EIRO. Example: [https://goc.egi.eu/gocdbpi/public/?method=get_site_list&roc=NGI_DE&certification_status=Certified NGI_DE]
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_cert_status_date&certification_status=Candidate Candidate] Resource Centres
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_cert_status_date&certification_status=Suspended Suspended] Resource Centres
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_cert_status_date&certification_status=Uncertified Uncertified] Resource Centres
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_site&scope=Local Local] Resource Centres (i.e. outside of the EGI scope)
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_site_list&production_status=Test&certification_status=Certified Test/Certified] Resource Centres
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_site_list&production_status=Test&certification_status=Uncertified Test/Uncertified] Resource Centres
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| * Get status transition of a site: [https://goc.egi.eu/gocdbpi/private/?method=get_cert_status_changes&site=MK-03-FINKI example]
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_site_list&certification_status=Certified&scope=Local Certified/Local] Resource Centres
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| * Find all [https://goc.egi.eu/gocdbpi/private/?method=get_site_list&certification_status=Uncertified&scope=Local Uncertified/Local] Resource Centres
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| *[[Grid_operations_oversight/CandidateSuspendedSitesList|List]] of CANDIDATE/SUSPENDED sites waiting to be certified
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| = Links =
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| *Definition of Availability and Reliability and related computation algorithm ([https://tomtools.cern.ch/confluence/download/attachments/2261694/Ace_Service_Availability_Computation.pdf?version=1&modificationDate=1314361543000 paper])
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| *NEW! [https://wiki.egi.eu/wiki/Availability_and_reliability_tests List of Nagios tests] used for availability computation
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| *[https://tomtools.cern.ch/confluence/display/SAM/ACE Availability Computation Engine (ACE) home page]
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| *[https://wiki.egi.eu/wiki/Availability_and_reliability_internal_procedure_for_COD COD procedure for oversight of availability and reliability performance]
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| *Impact of change of suspension policy for under-performing sites: [https://wiki.egi.eu/wiki/Availability_and_reliability_threshold_change_impact report]
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| <!-- DEPRECATED LINKS
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| * [https://twiki.cern.ch/twiki/pub/LCG/GridView/Gridview_Service_Availability_Computation.pdf paper]
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| * [https://twiki.cern.ch/twiki/bin/view/LCG/ACE (Old) Availability Computation Engine] (ACE)
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| * [https://twiki.cern.ch/twiki/bin/view/EGEE/MonthlyAvailability EGEE-III Comments on site availability and reliability statistics]
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| *[http://gvdev.cern.ch/GVPC/Excel/ '''(DEPRECATED)''' GridView availability/reliability report generator] (providing access to the database including Nagios results for OPS and SAM results for VOs)
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| *[http://gridview015.cern.ch/GVPC/Excel/ACE/ ACE report generator]
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| *[https://gvdev.cern.ch/ACEVAL/ace_index.php ACE visualization portal]-->
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The wiki is deprecated and due to be decommissioned by the end of September 2022.