NGI International Task Review MS109 Poland

User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	write here	0-5	write here
NA3.3N	U-N-14 U-N-15	Application Database	write here	0-5	write here
NA3.3N	U-N-16 U-N-17	Training	write here	0-5	write here
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	write here	0-5	write here

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	your assessment here	0-5	how to improve
SA1.1N	O-N-9	Operations Coordination	Polish NGI takes advantage of PL-Grid project running in parallel where all operations issues are announced and discussed if necessary. Issues and problems requiring more timely responses are coordinated by the Regional Technical Support team via instant communication and other means.	3	Sometimes it happens that no single reply is given. Some more attention to the reason for "no feedback" cases could be paid.
SA1.2N	O-N-9	Security	write here	0-5	write here

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	The activity makes sure the sites are following the software release update cycles. All NGI_PL sites had no issues related to installed gLite version.	3	write here
SA1.4N	O-N-3	Monitoring	The activity is well organized as it joins together stability and flexibility. Two monitoring boxes are kept within NGI_PL - one for monitoring of OPS VO services and the other one for monitoring vo.plgrid.pl services which is the VO used by Polish scientists. The set vo.plgrid.pl probes was extended to improve WMS monitoring as well as to integrate UNICORE probes. The extra tests are shown on Operations Dashboard for operators. Both machines are regularly updated as requested by the project and we observed no significant interruptions in their work.	5	write here
SA1.5N	O-N-2	Accounting	The activity was busy with migration from R-GMA to Active MQ APEL. All Polish sites finished migration well in advance before the deadline. Polish sites are regularily checked for completeness of accounting data published to central repository and republication follows if necessary.	4	write here
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	The activity analysed possibility to install configuration repository in NGI_PL but it was found out that there is no added value for that. The reason is that there is no synchronisation of data between central and regional instances implemented. Moreover extending the database schema for new attributes seems problematic as it requires modification of web interface, access rights management based on user roles and changing the database schema. There is no guarantee that locally made changes will survive the software update cycle.	4	write here
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	The activity allows smooth ticket flow between EGI and NGI_PL. The ticket exchange interface between national and global systems as well the regional tool works without any problems. Procedures and teams for handling tickets proved to be well crafted as no tickets stay too long in the system.	4	We do not identify areas requiring improvements here.
SA1.8N	O-N-5 O-N-8	Core Services	NGI_PL core services are established in enough amount and at enough availability level. However, there were some issues found about WMSes which were reported as unstable. Suitable monitoring was put in place to avoid this problem. gLite UI machines are considered as core services as well. NGI_PL works towards establishing monitoring of these.	5	We do not identify areas requiring improvements here.

Other (Table 4)

Table 4: NGI Assessment: Other

EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	write here	0-5	write here
NA2.2N	E-N-2	Dissemination	write here	0-5	write here