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This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"
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User Services
Human Services (Table 1)
Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE
|
EGI_DS
|
Name
|
Assessment
|
Score
|
How to Improve
|
NA3.3N
|
U-N-3 U-N-13
|
Requirements Gathering
|
Requirements are gathered through direct communication between the NGI_FI support people and researchers.
|
3
|
No immediate pressure to improve
|
NA3.3N
|
U-N-14 U-N-15
|
Application Database
|
The existence of the Apps database were noticed very recently so no benefit from it yet. We need to start putting our application information there in .
|
2
|
Better dissemination of the AppDB to users.
|
NA3.3N
|
U-N-16 U-N-17
|
Training
|
NGI_FI arranges twice a year training for grid users and on request also for resource site administrators
|
4
|
Training for collaboration possibilities and different VOs under EGI could be improved.
|
NA3.3N
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U-N-12 U-N-18 U-N-19
|
Consultancy
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NGI_FI gives consultancy for all (grid)user support requests and actively tries to attract new research groups / communities by personal consulting.
|
4
|
Better documentation and tool generalization from individual support cases.
|
Operations Services
Human Services (Table 2)
Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE
|
EGI_DS
|
Name
|
Assessment
|
Score
|
How to Improve
|
SA1.4N
|
O-N-9
|
Requirements Gathering
|
No specific requirements gathering process in place. Requirements arise from daily operations. NGI provides input, e.g. to OMB when new requirements are foreseen
|
4
|
more effectively push also non critical requirements
|
SA1.1N
|
O-N-9
|
Operations Coordination
|
Operational coordination is sufficient to provide good quality experience for national grid infrastructure users. NGI_FI participates frequently in OMB meetings.
|
3
|
we are currently both renewing the hardware in national resource centers and at the same time also further strengthening operational practices.
|
SA1.2N
|
O-N-9
|
Security
|
NGI_FI has a good collaboration with head of security in NDGF and information about vulnerabilities is propagated appropriately. Also local operators very actively follow possibly security threats and reacts on those.
|
4
|
Named security contacts in each resource center are needed and sites could react even more quickly on security alerts and fixes.
|
Infrastructure Services (Table 3)
Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE
|
EGI_DS
|
Name
|
Assessment
|
Score
|
How to Improve
|
SA1.3N
|
O-N-9
|
Software Rollout
|
The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems within NGI_FI
|
4
|
-
|
SA1.4N
|
O-N-3
|
Monitoring
|
NAGIOS monitoring has been deployed for CSC resources and other sites will be included when new hardware are operational
|
3
|
Monitoring of ARC resources through EGI will surely still arise some technical issues in probes
|
SA1.5N
|
O-N-2
|
Accounting
|
The new version of SGAS accounting tool is deployed. Also old accounting data was converted to the new system. Relevant statistics are transferred through NDGF to central APEL database
|
4
|
Better visualization of data for Principal investigators regarding their usage of resurces through different middlewares
|
SA1.4N
|
O-N-1 O-N-4
|
Configuration Repository and Operations Portal
|
We have not deployed the regionalized versions of these tools.
|
0
|
no current plans to deploy these in the near future
|
SA1.6N SA1.7N
|
O-N-6 O-N-7
|
Helpdesk
|
We have our own RT system at national level which is not connected to GGUS.
|
3
|
Also DEISA/PRACE has its own ticketing system, maybe we could have one for European computing infrastructures. Then it would be more attractive to connect national ones with it.
|
SA1.8N
|
O-N-5 O-N-8
|
Core Services
|
Core services provided by NGI_FI (e.g. GIIS, sBDII, VOMS) works fine.
|
4
|
-
|
Other (Table 4)
Table 4: NGI Assessment: Other
EGI-InSPIRE
|
EGI_DS
|
Name
|
Assessment
|
Score
|
How to Improve
|
NA2.3N
|
|
Policy Development
|
NGI_FI is active in EGI policy work in different levels. Local policies are adapted to match EGI ones when possible.
|
4
|
Provisioning of cloud and visualized resources need to incorporated to many policies.
|
NA2.2N
|
E-N-2
|
Dissemination
|
EGI activities are disseminated through various channels (CSC magazines, user mailing lists).
|
4
|
Dissemination of local activities towards EGI could be improved
|