Difference between revisions of "NGI International Task Review MS109 Finland"
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{{NGI_InternationalTask_Review | {{NGI_InternationalTask_Review | ||
<!-- User Services - Human Services --> | <!-- User Services - Human Services --> | ||
| US_HS_RequirementsGathering_Assessment = | | US_HS_RequirementsGathering_Assessment = Requirements are gathered through direct communication between the NGI_FI support people and researchers. | ||
| US_HS_RequirementsGathering_Score = | | US_HS_RequirementsGathering_Score = 3 | ||
| US_HS_RequirementsGathering_HowToImprove = | | US_HS_RequirementsGathering_HowToImprove = No immediate pressure to improve | ||
| US_HS_Application_Database_Assessment = | | US_HS_Application_Database_Assessment = The existence of the Apps database were noticed very recently so no benefit from it yet. We need to start putting our application information there in . | ||
| US_HS_Application_Database_Score = | | US_HS_Application_Database_Score = 2 | ||
| US_HS_Application_Database_HowToImprove = | | US_HS_Application_Database_HowToImprove = Better dissemination of the AppDB to users. | ||
| US_HS_Training_Assessment = | | US_HS_Training_Assessment = NGI_FI arranges twice a year training for grid users and on request also for resource site administrators | ||
| US_HS_Training_Score = | | US_HS_Training_Score = 4 | ||
| US_HS_Training_HowToImprove = | | US_HS_Training_HowToImprove = Training for collaboration possibilities and different VOs under EGI could be improved. | ||
| US_HS_Consultancy_Assessment = | | US_HS_Consultancy_Assessment = NGI_FI gives consultancy for all (grid)user support requests and actively tries to attract new research groups / communities by personal consulting. | ||
| US_HS_Consultancy_Score = | | US_HS_Consultancy_Score = 4 | ||
| US_HS_Consultancy_HowToImprove = | | US_HS_Consultancy_HowToImprove = Better documentation and tool generalization from individual support cases. | ||
<!-- Operations Services - Human Services --> | <!-- Operations Services - Human Services --> | ||
| OS_HS_RequirementsGathering_Assessment | | OS_HS_RequirementsGathering_Assessment = No specific requirements gathering process in place. Requirements arise from daily operations. NGI provides input, e.g. to OMB when new requirements are foreseen | ||
| OS_HS_RequirementsGathering_Score = | | OS_HS_RequirementsGathering_Score = 4 | ||
| OS_HS_RequirementsGathering_HowToImprove | | OS_HS_RequirementsGathering_HowToImprove = more effectively push also non critical requirements | ||
| OS_HS_Coordination_Assessment = | | OS_HS_Coordination_Assessment = Operational coordination is sufficient to provide good quality experience for national grid infrastructure users. NGI_FI participates frequently in OMB meetings. | ||
| OS_HS_Coordination_Score = | | OS_HS_Coordination_Score = 3 | ||
| OS_HS_Coordination_HowToImprove = | | OS_HS_Coordination_HowToImprove = we are currently both renewing the hardware in national resource centers and at the same time also further strengthening operational practices. | ||
| OS_HS_Security_Assessment = | | OS_HS_Security_Assessment = NGI_FI has a good collaboration with head of security in NDGF and information about vulnerabilities is propagated appropriately. Also local operators very actively follow possibly security threats and reacts on those. | ||
| OS_HS_Security_Score = | | OS_HS_Security_Score = 4 | ||
| OS_HS_Security_HowToImprove = | | OS_HS_Security_HowToImprove = Named security contacts in each resource center are needed and sites could react even more quickly on security alerts and fixes. | ||
<!-- Operations Services - Infrastructure Services --> | <!-- Operations Services - Infrastructure Services --> | ||
| OS_IS_SoftwareRollout_Assessment = | | OS_IS_SoftwareRollout_Assessment = The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems within NGI_FI | ||
| OS_IS_SoftwareRollout_Score = | | OS_IS_SoftwareRollout_Score = 4 | ||
| OS_IS_SoftwareRollout_HowToImprove = | | OS_IS_SoftwareRollout_HowToImprove = - | ||
| OS_IS_Monitoring_Assessment = | | OS_IS_Monitoring_Assessment = NAGIOS monitoring has been deployed for CSC resources and other sites will be included when new hardware are operational | ||
| OS_IS_Monitoring_Score = | | OS_IS_Monitoring_Score = 3 | ||
| OS_IS_Monitoring_HowToImprove = | | OS_IS_Monitoring_HowToImprove = Monitoring of ARC resources through EGI will surely still arise some technical issues in probes | ||
| OS_IS_Accounting_Assessment = | | OS_IS_Accounting_Assessment = The new version of SGAS accounting tool is deployed. Also old accounting data was converted to the new system. Relevant statistics are transferred through NDGF to central APEL database | ||
| OS_IS_Accounting_Score = | | OS_IS_Accounting_Score = 4 | ||
| OS_IS_Accounting_HowToImprove = | | OS_IS_Accounting_HowToImprove = Better visualization of data for Principal investigators regarding their usage of resurces through different middlewares | ||
| OS_IS_Configuration_OpPortal_Assessment = | | OS_IS_Configuration_OpPortal_Assessment = We have not deployed the regionalized versions of these tools. | ||
| OS_IS_Configuration_OpPortal_Score = 0 | | OS_IS_Configuration_OpPortal_Score = 0 | ||
| OS_IS_Configuration_OpPortal_HowToImprove = | | OS_IS_Configuration_OpPortal_HowToImprove = no current plans to deploy these in the near future | ||
| OS_IS_Helpdesk_Assessment = | | OS_IS_Helpdesk_Assessment = We have our own RT system at national level which is not connected to GGUS. | ||
| OS_IS_Helpdesk_Score = | | OS_IS_Helpdesk_Score = 3 | ||
| OS_IS_Helpdesk_HowToImprove = | | OS_IS_Helpdesk_HowToImprove = Also DEISA/PRACE has its own ticketing system, maybe we could have one for European computing infrastructures. Then it would be more attractive to connect national ones with it. | ||
| OS_IS_CoreServices_Assessment = | | OS_IS_CoreServices_Assessment = Core services provided by NGI_FI (e.g. GIIS, sBDII, VOMS) works fine. | ||
| OS_IS_CoreServices_Score = | | OS_IS_CoreServices_Score = 4 | ||
| OS_IS_CoreServices_HowToImprove = | | OS_IS_CoreServices_HowToImprove = - | ||
<!-- Others - Policy --> | <!-- Others - Policy --> | ||
| O_Policy_Assessment = | | O_Policy_Assessment = NGI_FI is active in EGI policy work in different levels. Local policies are adapted to match EGI ones when possible. | ||
| O_Policy_Score = | | O_Policy_Score = 4 | ||
| O_Policy_HowToImprove = | | O_Policy_HowToImprove = Provisioning of cloud and visualized resources need to incorporated to many policies. | ||
<!-- Others - Dissemination --> | <!-- Others - Dissemination --> | ||
| O_Dissemination_Assessment = | | O_Dissemination_Assessment = EGI activities are disseminated through various channels (CSC magazines, user mailing lists). | ||
| O_Dissemination_Score = | | O_Dissemination_Score = 4 | ||
| O_Dissemination_HowToImprove = | | O_Dissemination_HowToImprove = Dissemination of local activities towards EGI could be improved | ||
}} | }} |
Latest revision as of 18:52, 19 December 2012
User Services
Human Services (Table 1)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA3.3N | U-N-3 U-N-13 | Requirements Gathering | Requirements are gathered through direct communication between the NGI_FI support people and researchers. | 3 | No immediate pressure to improve |
NA3.3N | U-N-14 U-N-15 | Application Database | The existence of the Apps database were noticed very recently so no benefit from it yet. We need to start putting our application information there in . | 2 | Better dissemination of the AppDB to users. |
NA3.3N | U-N-16 U-N-17 | Training | NGI_FI arranges twice a year training for grid users and on request also for resource site administrators | 4 | Training for collaboration possibilities and different VOs under EGI could be improved. |
NA3.3N | U-N-12 U-N-18 U-N-19 | Consultancy | NGI_FI gives consultancy for all (grid)user support requests and actively tries to attract new research groups / communities by personal consulting. | 4 | Better documentation and tool generalization from individual support cases. |
Operations Services
Human Services (Table 2)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.4N | O-N-9 | Requirements Gathering | No specific requirements gathering process in place. Requirements arise from daily operations. NGI provides input, e.g. to OMB when new requirements are foreseen | 4 | more effectively push also non critical requirements |
SA1.1N | O-N-9 | Operations Coordination | Operational coordination is sufficient to provide good quality experience for national grid infrastructure users. NGI_FI participates frequently in OMB meetings. | 3 | we are currently both renewing the hardware in national resource centers and at the same time also further strengthening operational practices. |
SA1.2N | O-N-9 | Security | NGI_FI has a good collaboration with head of security in NDGF and information about vulnerabilities is propagated appropriately. Also local operators very actively follow possibly security threats and reacts on those. | 4 | Named security contacts in each resource center are needed and sites could react even more quickly on security alerts and fixes. |
Infrastructure Services (Table 3)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
SA1.3N | O-N-9 | Software Rollout | The software rollout works very well. New releases and bugfixes of the ARC middleware are installed in a timely manner on all systems within NGI_FI | 4 | - |
SA1.4N | O-N-3 | Monitoring | NAGIOS monitoring has been deployed for CSC resources and other sites will be included when new hardware are operational | 3 | Monitoring of ARC resources through EGI will surely still arise some technical issues in probes |
SA1.5N | O-N-2 | Accounting | The new version of SGAS accounting tool is deployed. Also old accounting data was converted to the new system. Relevant statistics are transferred through NDGF to central APEL database | 4 | Better visualization of data for Principal investigators regarding their usage of resurces through different middlewares |
SA1.4N | O-N-1 O-N-4 | Configuration Repository and Operations Portal | We have not deployed the regionalized versions of these tools. | 0 | no current plans to deploy these in the near future |
SA1.6N SA1.7N | O-N-6 O-N-7 | Helpdesk | We have our own RT system at national level which is not connected to GGUS. | 3 | Also DEISA/PRACE has its own ticketing system, maybe we could have one for European computing infrastructures. Then it would be more attractive to connect national ones with it. |
SA1.8N | O-N-5 O-N-8 | Core Services | Core services provided by NGI_FI (e.g. GIIS, sBDII, VOMS) works fine. | 4 | - |
Other (Table 4)
EGI-InSPIRE | EGI_DS | Name | Assessment | Score | How to Improve |
---|---|---|---|---|---|
NA2.3N | Policy Development | NGI_FI is active in EGI policy work in different levels. Local policies are adapted to match EGI ones when possible. | 4 | Provisioning of cloud and visualized resources need to incorporated to many policies. | |
NA2.2N | E-N-2 | Dissemination | EGI activities are disseminated through various channels (CSC magazines, user mailing lists). | 4 | Dissemination of local activities towards EGI could be improved |