NGI International Task Review MS109 Croatia

This page contains the assessment of the NGI International Task at year 1 of the EGI-InSPIRE project (one page per NGI). The NGI representatives are required to fill the tables according to the required information. The content will be integral part of the EGI-InSPIRE milestone MS109 "NGI International Task Review"

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User Services

Human Services (Table 1)

Table 1: NGI Assessment: User Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	How to Improve
NA3.3N	U-N-3 U-N-13	Requirements Gathering	Croatian NGI has no funding in this activity.	write here
NA3.3N	U-N-14 U-N-15	Application Database	Croatian NGI has no funding in this activity.	write here
NA3.3N	U-N-16 U-N-17	Training	Croatian NGI has no funding in this activity.	write here
NA3.3N	U-N-12 U-N-18 U-N-19	Consultancy	Croatian NGI has no funding in this activity.	write here

Operations Services

Human Services (Table 2)

Table 2: NGI Assessment: Operations Services >> Human Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.4N	O-N-9	Requirements Gathering	Requirements are submitted by the NGI staff. Site admins use local communication channels to discuss requirements with NGI staff. At the beginning of EGI there was no single point for submitting new requirements (thus the lower score). Staff had to use legacy systems (e.g. savannah), general helpdesk or direct email contact. With the clear definition of RT queue for requirements things greatly improved.	3	write here
SA1.1N	O-N-9	Operations Coordination	EGI mailing lists are efficient communication channel. In some cases there is a bit overlap between lists which leads to repeated emails, however this is problem of senders not the system itself. We find OMBs useful, but it would be better to make them shorter. Croatian NGI members also regularly attend Grid Operations Meetings.	4	Make clear distinction between mailing lists and instruct staff to stick to only specific lists. Make OMBs shorter. It could be possible to move some more technical topics to Grid Operations Meetings and focus on policies and big changes in infrastructure on OMBs.
SA1.2N	O-N-9	Security	write here	0-5	write here

Infrastructure Services (Table 3)

Table 3: NGI Assessment: Operations Services >> Infrastructure Services
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
SA1.3N	O-N-9	Software Rollout	write here	0-5	write here
SA1.4N	O-N-3	Monitoring	write here	0-5	write here
SA1.5N	O-N-2	Accounting	write here	0-5	write here
SA1.4N	O-N-1 O-N-4	Configuration Repository and Operations Portal	write here	0-5	write here
SA1.6N SA1.7N	O-N-6 O-N-7	Helpdesk	write here	0-5	write here
SA1.8N	O-N-5 O-N-8	Core Services	write here	0-5	write here

Other (Table 4)

Table 4: NGI Assessment: Other
EGI-InSPIRE	EGI_DS	Name	Assessment	Score	How to Improve
NA2.3N		Policy Development	Croatian NGI has no funding in this activity.	0	write here
NA2.2N	E-N-2	Dissemination	Croatian NGI has no funding in this activity.	0	write here