NGI DE:GOP-2013/GOSC-DE
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Draft - not an approved document
GOP-2013/GOSC-DE
Definitions
Grid Operations- and Support Centre
The Grid Operations- and Support Centre (NGI-DE-GOSC) is responsible for Operations and Support.
This includes:
- Operations
- Regional Operator on Duty (ROD)
- Monitoring
- Support
- Firstline Support
- Ticketrouting, Ticket process manager (TPM)
- Documentation
- Coordination
- GOP
- Support Units