GGUS:WLCG Experiment Probe Submission Framework FAQ
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FAQ FOR WLCG Experiment Probe Submission Framework SUPPORT UNIT
- Responsible Unit
- WLCG Experiment Probe Submission Framework
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the WLCG Experiment Probe Submission Framework Support?
This support unit takes care of the framework needed to submit tests to the different sites. The framework should allow an easy integration of experiment-specific tests to be executed at the worker node.
For which components does WLCG Experiment Probe Submission Framework provide support?
Initially, only SAM/gridmon, built on top on nagios. This might change in the near future
Which quality of service (QoS) will you provide?
Best effort support
Who will assign tickets to WLCG Experiment Probe Submission Framework Support?
Tickets are usually assigned by the TPM
Are tickets typically solved in WLCG Experiment Probe Submission Framework Support or reassigned elsewhere?
Tickets are usually solved by the Unit
Who is responsible for WLCG Experiment Probe Submission Framework Support?
wlcg-monitoring@cern.ch
What documentation is available on WLCG Experiment Probe Submission Framework Support?
What is the usual "Type of Issue" for the tickets of WLCG Experiment Probe Submission Framework?
Monitoring
Comments
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the WLCG Experiment Probe Submission Framework team.
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