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GGUS:UMD Product Submission FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Responsible Unit SUPPORT UNIT
- Responsible Unit
- Responsible Unit
- Helpdesk
- Template:GGUS-Helpdesk-Techology/Operations
What is the purpose of the Responsible Unit Support?
What is the purpose of the UNIT?
For which components does Responsible Unit provide support?
For which components do you provide support?
Which quality of service (QoS) will you provide?
Which quality of service (QoS) will you provide?
Who will assign tickets to Responsible Unit Support?
Who will assign tickets to UNIT (e.g. DMSU, TPM)?
Are tickets typically solved in Responsible Unit Support or reassigned elsewhere?
Are tickets typically solved in UNIT or reassigned elsewhere?
Who is responsible for Responsible Unit Support?
Who is responsible for UNIT?
What documentation is available on Responsible Unit Support?
What documentation is available on UNIT?
What is the usual "Type of Issue" for the tickets of Responsible Unit?
Other
Comments
Additional information
What if I have questions which are not dealt with by this FAQ?
What if I have questions which are not dealt with by this FAQ?
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