GGUS:SAM Nagios Interface FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ for the Interface between GGUS and SAM/Nagios Ticketing System
Reference link
Technical details
- Name of the Tool
- Service Now (SNOW)
- Programming language
- n.a.
- Redundancy
- No
- Help, Documentation, Example code
- n.a.
Data transfer from GGUS to SAM/Nagios ticketing system
Tickets concerning SAM/Nagios are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.
Field mapping create from GGUS to SAM/Nagios
unknown
Field mapping modify from GGUS to SAM/Nagios
unknown
Data transfer from SAM/Nagios ticketing system to GGUS
Tickets concerning SAM/Nagios are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.
Field mapping create from SAM/Nagios to GGUS
unknown
Field mapping modify from SAM/Nagios to GGUS
unknown
Attachments
unknown
Comments
See GGUS:ROC CERN Interface FAQ for details.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket
indicating that it should be directed at the GGUS team.
Search
- Please use this link to search inside the GGUS FAQ