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GGUS:REBUS FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR REBUS SUPPORT UNIT
- Responsible Unit
- REBUS
- Helpdesk
- Template:GGUS-Helpdesk-CERN SNOW
What is the purpose of the REBUS Support?
For which components does REBUS provide support?
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to REBUS Support?
Are tickets typically solved in REBUS Support or reassigned elsewhere?
unknown
Who is responsible for REBUS Support?
What documentation is available on REBUS Support?
What is the usual "Type of Issue" for the tickets of REBUS?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the REBUS team.
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