GGUS:Operations Portal FAQ
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR CIC Portal SUPPORT UNIT
- Responsible Unit
- CIC Portal
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the CIC Portal Support?
To ensure that the operations portal functionalities – CIC portal and Operations Portal- are operational : http://cic.egi.eu/ and http://operations-portal.egi.eu
For which components does CIC Portal provide support?
unknown
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to CIC Portal Support?
unknown
Are tickets typically solved in CIC Portal Support or reassigned elsewhere?
unknown
Who is responsible for CIC Portal Support?
unknown
What documentation is available on CIC Portal Support?
http://cic.gridops.org/index.php?section=home&page=generaldoc https://forge.in2p3.fr/projects/opsportaluser/wiki
What is the usual "Type of Issue" for the tickets of CIC Portal?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the CIC Portal team.
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