Difference between revisions of "GGUS:OpenStack-OCCI FAQ"
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|purpose=The purpose of the OpenStack OCCI Support Unit is to handle issues related to the OCCI interface of OpenStack cloud management framework. | |purpose=The purpose of the OpenStack OCCI Support Unit is to handle issues related to the OCCI interface of OpenStack cloud management framework. | ||
|components=The SU provides support for the <code>OCCI-OS</code> and <code>ooi</code> code bases in the context of | |components=The SU provides support for the <code>OCCI-OS</code> and <code>ooi</code> code bases in the context of EGI Federated Cloud. | ||
|service quality= | |service quality= | ||
medium | medium | ||
|assigned by= | |assigned by= | ||
Usually GGUS DMSU judging from ticket content | Usually GGUS DMSU judging from ticket content or by the VM Management SU. | ||
|solved by= | |solved by= | ||
Tickets are solved in this unit or bugs/issues are opened to the developers of the codes. | Tickets are solved in this unit or bugs/issues are opened to the developers of the codes. |
Latest revision as of 12:16, 15 June 2015
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR OpenStack-OCCI SUPPORT UNIT
- Responsible Unit
- OpenStack-OCCI
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the OpenStack-OCCI Support?
The purpose of the OpenStack OCCI Support Unit is to handle issues related to the OCCI interface of OpenStack cloud management framework.
For which components does OpenStack-OCCI provide support?
The SU provides support for the OCCI-OS
and ooi
code bases in the context of EGI Federated Cloud.
Which quality of service (QoS) will you provide?
medium
Who will assign tickets to OpenStack-OCCI Support?
Usually GGUS DMSU judging from ticket content or by the VM Management SU.
Are tickets typically solved in OpenStack-OCCI Support or reassigned elsewhere?
Tickets are solved in this unit or bugs/issues are opened to the developers of the codes.
Who is responsible for OpenStack-OCCI Support?
Federated Cloud Task Force members with OpenStack deployments
What documentation is available on OpenStack-OCCI Support?
https://wiki.egi.eu/wiki/MAN10#OpenStack
What is the usual "Type of Issue" for the tickets of OpenStack-OCCI?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the OpenStack-OCCI team.
Search
- Please use this link to search inside the GGUS FAQ