Difference between revisions of "GGUS:OCC FAQ"

Revision as of 10:12, 24 June 2011

OCC (Operations Coordination Centre)

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-{{GGUS-FAQ
+'''OCC''' (Operations Coordination Centre)
-|Unit= OCC
+== See ==
-|Interface= H
+* now: [[GGUS:Operations FAQ]]
-|Updated= 2007-10-16
+* decommission: https://savannah.cern.ch/support/?121753
-|purpose= The OCC coordinates the SA1 activity and its tasks, and has the mandate to distribute tasks to the ROCs as necessary. The OCC is a managed organisation and the OCC manager reports to the activity leader for SA1. People in the OCC in turn report to the manager of the OCC. In order to fulfil its role of coordinating the overall user support activity, the OCC has taken on the responsibility to manage the [[USAG]].
+[[Category:FAQ Closed Units (GGUS)]]
-|sortname=Occ
-}}
-<!-- put the following lines above the }}
-|responsible=Who is responsible for UNIT?
-|documentation= What documentation is available on UNIT?
-|components=For which components do you provide support?
-|assigned by=Who will assign tickets to UNIT?
-|solved by=Are tickets typically solved in UNIT or reassigned elsewhere?
--->