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| {{GGUS-FAQ
| | NPM was a [[GGUS:FAQ Responsible Units|GGUS Support Unit]]: Network Performance Monitoring |
| |Unit= NPM | |
| |Interface= H
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| |Updated= 2007-03-28
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| |purpose=The purpose of NPM Support is to provide support to users of the Network Performance Monitoring (NPM) software. This can be roughly broken down into two groups of users:
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| * those installing and maintaining the monitoring tools, known as e2emonit (likely to be system administrators)
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| * those using the tools to get information about the network status, mainly by using the NPM Diagnostic Tool (DT)
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| Note: if the problem is thought to be with the network itself rather than the tools then the ticket should be passed in the first instance to the ENOC.
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| |responsible=Within EGEE NPM is the responsibility of EPCC (UEDIN). The main points of contact are Kostas Kavoussanakis and Jeremy Nowell
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| |assigned by=A ticket can be assigned to the NPM support unit by TPM.
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| |documentation= Documentation on the NPM tools is available via the NPM website: http://www.egee-npm.org
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| This includes details of both e2emonit and the Diagnostic Tool, and links to further relevant documents, eg within EDMS.
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| |sortname=Npm
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| }}
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| <!-- put the following lines above the }}
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| |components=For which components do you provide support?
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| |solved by=Are tickets typically solved in UNIT or reassigned elsewhere?
| | [[Category:FAQ Closed Units (GGUS)]] |
| -->
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Revision as of 15:34, 4 April 2011
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