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Difference between revisions of "GGUS:GLite WN Interface FAQ"

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(Created page with "{{GGUS-Interfaces |Unit=gLite WN |Updated=2012-07-18 |link=https://cern.service-now.com/ |tech-name-of-tool=Service Now (SNOW) |tech-prog-lang=n.a. |tech-redundancy=No |tech-docu...")
 
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|transfer-from-ggus= Tickets concerning gLite WN are routed to the CERN ticketing system. See [[GGUS:ROC CERN Interface FAQ]] for details.
|transfer-to-ggus=n.a.
|transfer-to-ggus= Tickets concerning gLite WN are routed to the CERN ticketing system. See [[GGUS:ROC CERN Interface FAQ]] for details.
|field-mapping=n.a.
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|Comments=See [[GGUS:ROC CERN Interface FAQ]] for details.
|Comments=See [[GGUS:ROC CERN Interface FAQ]] for details.
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Revision as of 10:10, 22 January 2013

GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ for the Interface between GGUS and gLite WN Ticketing System

Reference link

https://cern.service-now.com/

Technical details

Name of the Tool
Service Now (SNOW)
Programming language
n.a.
Redundancy
No
Help, Documentation, Example code
n.a.

Data transfer from GGUS to gLite WN ticketing system

Tickets concerning gLite WN are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.

Field mapping create from GGUS to gLite WN

unknown

Field mapping modify from GGUS to gLite WN

unknown

Data transfer from gLite WN ticketing system to GGUS

Tickets concerning gLite WN are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.

Field mapping create from gLite WN to GGUS

unknown

Field mapping modify from gLite WN to GGUS

unknown

Attachments

unknown

Comments

See GGUS:ROC CERN Interface FAQ for details.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket

indicating that it should be directed at the GGUS team.

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