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Difference between revisions of "GGUS:FAQ"
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* Entries in [[:Category:FAQ Responsible Units (GGUS)]] (and [[:Category:FAQ Former support units (GGUS)|Former support units]]) | * Entries in [[:Category:FAQ Responsible Units (GGUS)]] (and [[:Category:FAQ Former support units (GGUS)|Former support units]]) | ||
* FAQ about [[GGUS:FAQ Responsible Units]] | * FAQ about [[GGUS:FAQ Responsible Units]] | ||
* Information for [[GGUS:TPM]] | |||
* [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS]. (until March 2011) | * [https://gus.fzk.de/pages/resp_unit_info.php FAQs about the support units connected to GGUS]. (until March 2011) | ||
== General FAQs == | == General FAQs == | ||
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* GGUS and Safari Browser: [https://gus.fzk.de/pages/ggus-docs/PDF/1920_GGUS-safari.pdf Instruction how to use certificates for the GGUS portal with Safari browser] | * GGUS and Safari Browser: [https://gus.fzk.de/pages/ggus-docs/PDF/1920_GGUS-safari.pdf Instruction how to use certificates for the GGUS portal with Safari browser] | ||
* Description of error messages: [http://goc.grid.sinica.edu.tw/gocwiki/Error_messages_%27%27BrokerHelper%3A_no_compatible_resources%27%27_and_%27%27request_expired%27%27#preview "BrokerHelper: no compatible resources" and "request expired"] | * Description of error messages: [http://goc.grid.sinica.edu.tw/gocwiki/Error_messages_%27%27BrokerHelper%3A_no_compatible_resources%27%27_and_%27%27request_expired%27%27#preview "BrokerHelper: no compatible resources" and "request expired"] | ||
* [https://gus.fzk.de/pages/ggus-docs/PDF/1160_Easy_GGUS_ticket_number_search.pdf Easy GGUS Ticket Number Search - two ways] | |||
* [https://gus.fzk.de/pages/ggus-docs/PDF/1910_FAQ_for_ggus_account.pdf FAQ for updating your GGUS account] | |||
== External documentation links == | == External documentation links == | ||
* [https://weblog.plgrid.pl/baza-wiedzy/ Knowledge Database of PL-Grid operations info service] | * [https://weblog.plgrid.pl/baza-wiedzy/ Knowledge Database of PL-Grid operations info service] | ||
Revision as of 12:26, 5 July 2011
GGUS wiki / GGUS Documentation
GGUS FAQ
FAQ Responsible Units
- Entries in Category:FAQ Responsible Units (GGUS) (and Former support units)
- FAQ about GGUS:FAQ Responsible Units
- Information for GGUS:TPM
- FAQs about the support units connected to GGUS. (until March 2011)
General FAQs
- Work-arounds with CREAM issues for all VOs/Sites, for use by TPMs and users
- ALARM ticket testing rules for WLCG VOs
- Newly registered VO wants to provide support via GGUS
- New behaviour of slave tickets as decided in USAG @ EGEE'09
- Site scheduled interventions announcements
- GGUS and Safari Browser: Instruction how to use certificates for the GGUS portal with Safari browser
- Description of error messages: "BrokerHelper: no compatible resources" and "request expired"
- Easy GGUS Ticket Number Search - two ways
- FAQ for updating your GGUS account
External documentation links
- Knowledge Database of PL-Grid operations info service
- GOC Wiki
- EGEE SEE ROC Wiki
- Frequently Asked Questions for LCG Site Administrators (provided by GridPP)
- LCG Troubleshooting Guide
- EGEE EDMS
- EGEE-III-Draft-TPM-OLA-v.2 - This document formalises the commitment, in terms of service provision, of the Ticket Process Management (TPM) teams towards the Global Grid User Support (GGUS), other Support Units (SUs) and the Users.
Search
- Please use this link to search inside the GGUS FAQ
- LCG Savannah