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Difference between revisions of "GGUS:EMI QA Interface FAQ"

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(Created page with "{{GGUS-Interfaces |Unit=EMI QA |Updated=2012-07-18 |link=https://cern.service-now.com/ |tech-name-of-tool=Service Now (SNOW) |tech-prog-lang=n.a. |tech-redundancy=No |tech-docu-l...")
 
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|tech-redundancy=No
|tech-redundancy=No
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|transfer-from-ggus=n.a.
|transfer-from-ggus= Tickets concerning EMI QA are routed to the CERN ticketing system. See [[GGUS:ROC CERN Interface FAQ]] for details.
|transfer-to-ggus=n.a.
|transfer-to-ggus= Tickets concerning EMI QA are routed to the CERN ticketing system. See [[GGUS:ROC CERN Interface FAQ]] for details.
|field-mapping=n.a.
|field-mapping=n.a.
|Comments=See [[GGUS:ROC CERN Interface FAQ]] for details.
|Comments=See [[GGUS:ROC CERN Interface FAQ]] for details.
}}
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Revision as of 10:06, 22 January 2013

GGUS-logo.jpg


GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk


FAQ for the Interface between GGUS and EMI QA Ticketing System

Reference link

https://cern.service-now.com/

Technical details

Name of the Tool
Service Now (SNOW)
Programming language
n.a.
Redundancy
No
Help, Documentation, Example code
n.a.

Data transfer from GGUS to EMI QA ticketing system

Tickets concerning EMI QA are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.

Field mapping create from GGUS to EMI QA

unknown

Field mapping modify from GGUS to EMI QA

unknown

Data transfer from EMI QA ticketing system to GGUS

Tickets concerning EMI QA are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.

Field mapping create from EMI QA to GGUS

unknown

Field mapping modify from EMI QA to GGUS

unknown

Attachments

unknown

Comments

See GGUS:ROC CERN Interface FAQ for details.

What if I have questions which are not dealt with by this FAQ?

Open a GGUS ticket

indicating that it should be directed at the GGUS team.

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