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GGUS:EGI Software provisioning
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GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR EGI Software Provisioning SUPPORT UNIT
- Responsible Unit
- EGI Software Provisioning
- Helpdesk
- Non-GGUS Support Unit (used by EGI-RT)
What is the purpose of the EGI Software Provisioning Support?
This is a special Unit that is part of the software provisioning process
For which components does EGI Software Provisioning provide support?
None
Which quality of service (QoS) will you provide?
unknown
Who will assign tickets to EGI Software Provisioning Support?
Only external Technology Providers. TPM can assign to the EGI Software provisioning support
Are tickets typically solved in EGI Software Provisioning Support or reassigned elsewhere?
Tickets are handled internally
Who is responsible for EGI Software Provisioning Support?
EGI TSA2.4
What documentation is available on EGI Software Provisioning Support?
What is the usual "Type of Issue" for the tickets of EGI Software Provisioning?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the EGI Software Provisioning team.
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