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GGUS:EGI Cloud VM Image Management FAQ
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ FOR Cloud VM Image Management SUPPORT UNIT
- Responsible Unit
- Cloud VM Image Management
- Helpdesk
- GGUS (Operations Helpdesk by TPM)
What is the purpose of the Cloud VM Image Management Support?
[to be provided]
For which components does Cloud VM Image Management provide support?
The SU provides support for the following components and services: [to be provided]
Which quality of service (QoS) will you provide?
Medium
Who will assign tickets to Cloud VM Image Management Support?
All GGUS tickets are assigned to the SU either by TPM or directly by the users.
Are tickets typically solved in Cloud VM Image Management Support or reassigned elsewhere?
Tickets are typically solved in this unit.
Who is responsible for Cloud VM Image Management Support?
Federated Cloud Task Force
What documentation is available on Cloud VM Image Management Support?
https://wiki.egi.eu/wiki/Fedcloud-tf:WorkGroups:Scenario8
What is the usual "Type of Issue" for the tickets of Cloud VM Image Management?
Other
Comments
No comments.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket indicating that it should be directed at the Cloud VM Image Management team.
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