GGUS:Decommmissioned ETICS Interface FAQ
Revision as of 13:05, 23 October 2013 by Ggrein (talk | contribs) (moved GGUS:ETICS Interface FAQ to GGUS:Decommmissioned ETICS Interface FAQ: support unit was decommissioned)
GGUS wiki / GGUS FAQ / GGUS Documentation / GGUS Helpdesk
FAQ for the Interface between GGUS and ETICS Ticketing System
Reference link
Technical details
- Name of the Tool
- Service Now (SNOW)
- Programming language
- n.a.
- Redundancy
- No
- Help, Documentation, Example code
- n.a.
Data transfer from GGUS to ETICS ticketing system
Tickets concerning ETICS are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.
Field mapping create from GGUS to ETICS
unknown
Field mapping modify from GGUS to ETICS
unknown
Data transfer from ETICS ticketing system to GGUS
Tickets concerning ETICS are routed to the CERN ticketing system. See GGUS:ROC CERN Interface FAQ for details.
Field mapping create from ETICS to GGUS
unknown
Field mapping modify from ETICS to GGUS
unknown
Attachments
unknown
Comments
See GGUS:ROC CERN Interface FAQ for details.
What if I have questions which are not dealt with by this FAQ?
Open a GGUS ticket
indicating that it should be directed at the GGUS team.
Search
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